Days Inn by Wyndham Penticton Conference Centre

This hotel is highly regarded for its excellent location, offering easy access to the beach, the channel float, and downtown attractions, making it an ideal choice for families and sightseers looking to explore the area on foot. Its appealing courtyard and pool areas serve as a signature feature, providing a pleasant environment for relaxation. Guests frequently commend the hotel's generally clean accommodations and the convenience of the complimentary breakfast. While many rooms have seen recent updates, some guests note inconsistencies in room condition and occasional noise. To ensure a more tranquil stay, it is advisable to request a room on an upper floor, and it's always a good idea to confirm the operational status of the pools if they are a key part of your travel plans.

Facilities & Amenities
The hotel offers both an indoor pool and an outdoor pool, with a splash pad that is particularly popular with families. While the outdoor pool is often praised when operational, some guests have noted it can be chilly or closed for maintenance, and the indoor pool is described as small. The hot tub is a recurring point of concern, frequently reported as being out of order or in need of a deep clean. Guests appreciate the ample and convenient parking available around the property, including the presence of EV charging stations. However, it is important to note that the hotel lacks an elevator, which can be a consideration for guests with mobility issues or heavy luggage, especially for rooms on the second floor. Some vending machines are available, though their functionality can be inconsistent.

Cleanliness & Room Comfort
Feedback on cleanliness is generally positive, with many guests describing their rooms as spotless and having a fresh smell, particularly the renovated rooms. However, some older sections of the hotel are noted as being dated or having a musty odor. Room layouts can be unusual, with the sink in the bedroom area rather than within the bathroom, which some guests find inconvenient. While many find the beds comfortable, a few guests describe them as hard or too firm. A significant and frequently mentioned issue is noise levels; thin walls and floors mean guests can often hear conversations, footsteps, and other sounds from adjacent rooms and hallways, particularly from above. In-room amenities typically include a fridge, microwave, and coffee maker, though some report issues with TV functionality or limited channels.

Dining & Food Quality
The complimentary breakfast is a notable feature, offering a good breakfast variety that includes waffles, pancakes, sausages, hard-boiled eggs, yogurt, cereals, toast, and coffee. While the selection is appreciated, the quality of hot items receives mixed reviews, with some guests finding the sausages unappetizing or the eggs rubbery. The breakfast area can become crowded, especially during peak times. An attached restaurant is available on-site, which many guests find convenient for additional dining options, with some mentioning a discount for hotel guests. Overall, the breakfast provides a convenient start to the day, though expectations for gourmet hot food should be tempered.

Location & Accessibility
The hotel boasts an excellent location, placing guests within easy walking distance of the beach, the channel, and downtown Penticton. Its central location provides convenient access to a variety of restaurants, shopping, and local attractions like the events center. Guests appreciate its proximity to the highway for easy travel connections. The property offers a large and convenient parking area, making it easy for guests to access their rooms. The hotel's setting is often described as quiet, despite being close to major points of interest, offering a good balance between accessibility and a peaceful environment.

Staff & Service
The staff consistently receives high praise for being friendly staff, helpful staff, polite, and accommodating. Guests frequently highlight the quick check-in and check-out processes, often facilitated by online options. Many reviews commend the staff's willingness to address concerns and accommodate requests, such as changing rooms or providing extra amenities. While housekeeping is generally seen as adequate, some guests note that daily room cleaning may not be provided, with service limited to towel replenishment and trash removal. The overall sentiment is that the staff contributes significantly to a positive guest experience through their attentive and professional service.

Additional Information
Guests should be aware that the hotel's hotel layout is sprawling, which can result in longer walks to rooms depending on their location within the property. As previously mentioned, there is no elevator available, which is an important consideration for guests staying on upper floors. While the hotel is advertised as non-smoking, some guests have occasionally reported a lingering smoking smell in certain rooms, suggesting past usage or external factors. A few guests have also noted issues with the payment policy regarding debit card deposits, which can cause inconvenience upon check-in. The property has undergone renovations in some areas, contributing to updated room aesthetics, though inconsistencies remain across the older sections of the building.