Days Inn by Wyndham Calgary South

The hotel offers a practical stay, with its indoor swimming pool being a notable feature for many guests. Its convenient location near the train station and downtown attractions is consistently highlighted as a major advantage, making it an ideal choice for sightseers, event attendees, and business travelers seeking easy access to the city's core. While the hotel is generally perceived as clean, many guests note its dated appearance, suggesting a need for updates. The staff frequently receives praise for their friendliness and helpfulness, contributing positively to the guest experience. The complimentary breakfast is also a significant draw, often described as satisfying and varied. This hotel is well-suited for families looking for a good value stay with recreational options. To enhance your visit, consider requesting a room away from the train tracks or busy street to minimize noise, and it's advisable to confirm the operational status of the elevators upon arrival, especially if mobility is a concern.

Facilities & Amenities
The hotel's indoor swimming pool is a popular amenity, often described as large, clean, and having a perfect temperature, though some guests noted issues with the hot tub being lukewarm, small, or having non-functioning jets. Some also wished for a shower or changing booths in the pool area and larger pool towels. The fitness center is available, but several reviews indicate it is outdated, small, and has old or broken equipment. The elevator is a frequent point of concern, with many guests reporting it to be slow, tiny, noisy, or out of service, sometimes for extended periods, making stair use challenging, especially for those on higher floors or with luggage. While free Wi-Fi is provided, some experienced connectivity issues, particularly with smart TVs. Guests appreciate the presence of a common microwave in the lobby or breakfast area, as well as a water dispenser at the front desk.

Cleanliness & Room Comfort
Most guests find the rooms to be clean and adequately maintained, though some report issues such as a moisture or mold smell, stains on surfaces, or general wear and tear indicating a need for updates. The beds receive mixed feedback; many guests praise them as comfortable with good pillows, while others describe them as hard, old, or too small, particularly for two adults. Room amenities vary, with some suites offering an additional sink and larger mini-fridges. However, common complaints include broken taps, low shower pressure, and inconsistent hot water temperature, often fluctuating between ice cold and burning hot. Noise levels are a significant concern for many, with thin walls allowing sounds from hallways, neighboring rooms, and the nearby train to be easily heard, impacting sleep quality.

Dining & Food Quality
The complimentary breakfast is a highlight for many guests, frequently praised for its good variety, hot options like eggs and waffles, and overall quality, often exceeding expectations for a hotel of this type. Most appreciate the convenience and value it provides, with staff generally ensuring quick replenishment of items and clean dining areas. However, some guests found the breakfast to be basic, repetitive, or lacking in fresh fruit. Feedback on the on-site restaurant and bar is mixed; some guests enjoyed the food and found it to be excellent, while others described it as expensive, unappetizing, or noted limited operating hours. There were also mentions of the restaurant being under renovation at times. While the website might suggest room service, some guests were informed it was not available.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within easy reach of popular attractions such as downtown Calgary, the Saddledome, and the Stampede grounds. Its proximity to the LRT station and other train stations makes it highly accessible for exploring the city and reaching various shopping venues like Chinook Mall. Parking is generally considered good, with many guests appreciating the availability of free and secure options, including additional lower-level parking. However, some guests noted that the surrounding area can be perceived as sketchy, with concerns about noise from busy streets and the train, as well as the presence of homeless individuals. Despite these concerns, the convenience of the location for accessing key city points is consistently highlighted.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and accommodating nature. Many guests highlight the welcoming demeanor of the front desk team and their willingness to assist with various requests, from providing directions to addressing room issues. The check-in process is often described as quick and efficient, though some guests experienced minor delays or issues with online check-in not saving time. While most interactions are positive, a few guests reported instances of unhelpful or dismissive behavior from certain front desk personnel. Housekeeping is generally commended for maintaining clean rooms. Overall, the staff's dedication to providing attentive service is a recurring theme, contributing significantly to a positive guest experience.

Additional Information
Guests should be aware that the hotel is perceived by many as dated and in need of significant upgrades to its common areas, despite some rooms appearing recently renovated. A notable point of contention is the $200 deposit required upon check-in, with several guests reporting delays or difficulties in receiving their refund after checkout. The hotel's pet policy appears to have changed, as some guests were surprised to find it was no longer pet-friendly upon arrival. There are also reports of issues with baby cots or cribs not being available despite prior confirmation. Some guests noted the presence of an immigration office within the lobby and the hotel housing refugees, which impacted their perception of the environment. Additionally, some stairwell exits were found to be locked, raising safety concerns.