Days Inn by Wyndham Athabasca

This hotel is often highlighted for its comprehensive breakfast, which consistently exceeds guest expectations and offers a wide variety of hot and cold options, making it a memorable feature. Its location provides convenient access to local amenities and businesses, appealing to business travelers and those seeking a practical stopover. While some aspects of the property show their age, the hotel is generally considered a suitable choice for short-stay travelers and pet owners, despite some challenges with the pet policy. Families also find the breakfast and room sizes accommodating. To ensure a more comfortable stay, guests might consider requesting a room away from the highway to mitigate noise and should clarify pet accommodation details in advance, as communication issues have been noted.

Facilities & Amenities
The hotel offers a range of amenities, though some are noted for needing improvement. Many guests appreciate the convenience of large fridges or full-size fridges in the rooms, and some rooms include a useful kitchenette. While the Wi-Fi is praised by some for being super fast, others report issues with internet service. The TVs in rooms are a frequent point of contention, often described as old, fuzzy, pixelated, or having limited channels, with some even being broken. The gym facilities receive negative feedback, being described as poorly equipped, unclean, and having non-working equipment. Guests also note issues with the ice machine being out of order and the elevator having cracked tiles and being slow. Some rooms lack convenient USB plugs or sufficient outlets near the bed.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is notably mixed. While many guests describe their rooms as generally clean and well-kept, a significant number report issues such as stained bedding, a lingering smell, bugs, dirty corners, grime on surfaces, and visible dust. The overall condition of the rooms is often described as tired, dated, or in need of a facelift, with some mentioning broken furnishings, deteriorating bathroom items, or a cracked shower head. Bed comfort also varies widely; some guests praise the comfortable beds and memory foam toppers, while others find the mattresses hard, springy, or even report bed bugs. Noise is a recurring concern, with guests frequently mentioning paper-thin walls, loud neighbors, highway noise, and even fire alarms or water pipes banging, impacting sleep quality.

Dining & Food Quality
The hotel's breakfast is a consistent highlight for many guests, often described as a pleasant surprise and exceeding expectations. It typically features a wide variety of options, including hot items like scrambled eggs, bacon, sausage, and waffles, alongside cereals, fruit, and juices. Many appreciate the quality and selection, finding it satisfying and a great start to the day. However, some guests note that the hot food items are not always replenished adequately towards the end of breakfast service, and a few found the eggs to be of a powdered variety. The coffee receives mixed reviews, with some praising its strength and flavor, while others found it to be of poor quality.

Location & Accessibility
The hotel's location is generally considered convenient, situated close to various local businesses such as restaurants, service stations, and popular fast-food establishments. This makes it an accessible stopover for travelers. While not explicitly near major tourist attractions, its proximity to everyday amenities is appreciated. Parking is widely available and often described as ample and safe, accommodating larger vehicles. However, the condition of the parking lot itself is frequently criticized, with mentions of it being uncleaned, wet, muddy, and having overflowing garbage, which can detract from the initial impression of the property.

Staff & Service
Guest experiences with staff and service are quite varied. Many guests consistently praise the staff for being friendly, helpful, professional, and accommodating, highlighting their willingness to assist with requests and provide a welcoming atmosphere. The check-in and check-out processes are often described as fast and efficient. However, a notable number of reviews report instances of unfriendly or rude staff, particularly at the front desk, with some guests experiencing a lack of willingness to resolve issues or a general unhelpfulness. There are also mentions of issues with housekeeping, including missed room services and inadequate cleaning.

Additional Information
The hotel has a pet-friendly policy, which is appreciated by many guests traveling with animals. However, there are recurring issues with the implementation of this policy, including miscommunication regarding pet presence during booking, unexpected fees, and challenges with room assignments, sometimes requiring guests to use fire escape stairs for large pets. The property itself is frequently described as aged or run down, with visible signs of wear and tear, suggesting a need for renovations. Guests should also be aware that the locks on some room doors, including deadbolts and chain locks, have been reported as non-functional, raising concerns about room security.