Days Inn by Wyndham Albany SUNY

The hotel's most notable feature is its direct proximity to the SUNY Albany uptown campus, making it an exceptionally convenient choice for students, parents visiting the university, and business travelers attending events or working in the area. Many guests find it offers good value for money, particularly for a quick overnight stay or as a budget-friendly option. While opinions on cleanliness and room condition are mixed, a significant number of guests praise the comfortable beds and the generally friendly and helpful staff. However, recurring themes include a pervasive odor in hallways and some rooms, and a consistently basic breakfast offering. To enhance your stay, guests recommend being prepared for a very simple breakfast or planning to dine elsewhere, and considering requesting a room away from high-traffic areas if noise sensitivity is a concern, as sound insulation can be an issue.

Facilities & Amenities
The hotel provides a range of basic amenities designed for convenience. Many rooms are equipped with a microwave and a refrigerator, which guests find very useful for storing food and drinks. While some guests report issues with the Wi-Fi being unreliable or the television not working properly, others find these amenities satisfactory. The hotel offers ample parking, though some areas can be congested or have undergone recent paving. An exercise room is available, although some guests describe it as basic. Several reviews mention the lack of an elevator, which can be an inconvenience for guests with luggage or mobility issues, particularly for those on the second floor. The air conditioning and heating systems receive mixed feedback, with some guests experiencing difficulty controlling room temperature or finding the units noisy. Ice machines are present, though one guest noted a mold issue. Ironing boards and irons are also provided in rooms.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is notably varied. Many guests report comfortable beds with plush mattresses and clean linens, ensuring a restful night's sleep. Some rooms are described as spacious and feature wood floors, which are appreciated. However, a significant number of reviews highlight concerns regarding overall cleanliness, with mentions of dirty sheets, stained towels, uncleaned bathrooms, and mold buildup around fixtures. Some guests also report finding insects or roaches in their rooms, particularly in bathrooms. Noise levels are a frequent complaint, with thin walls allowing sounds from adjacent rooms, hallways, and even plumbing from upper floors to be disruptive. Issues with room amenities include loose toilet seats, broken door locks, non-working lights, and noisy air conditioning units. Some guests also note a pervasive unpleasant odor in rooms and hallways, ranging from musty smells to strong cooking or smoke odors.

Dining & Food Quality
The hotel's complimentary breakfast consistently receives mixed to negative feedback, primarily due to its very limited selection. Most guests describe it as a basic continental breakfast, primarily consisting of carbohydrates such as bagels, toast, and muffins. While coffee and juice are provided, many guests express disappointment over the absence of fresh fruit, yogurt, cereal, or any protein options like eggs or meat. Some reviews specifically mention stale bagels or a lack of variety, leading guests to seek breakfast elsewhere. The quality of the coffee is occasionally praised, but the overall consensus is that the breakfast is minimal and does not meet expectations for a substantial meal. There is no mention of other dining facilities like a restaurant or room service within the hotel itself, beyond the breakfast area.

Location & Accessibility
The hotel's location is a significant advantage for many guests, particularly its direct proximity to the SUNY Albany uptown campus, making it ideal for university-related visits. It is also conveniently situated near US 20 and the highway, providing easy access for travelers passing through or needing to navigate the area. Guests appreciate being within a short drive of numerous restaurants and shopping centers, offering various dining and retail options. A bus stop is located directly in front of the hotel, providing convenient public transportation access. While some guests describe the immediate surrounding area as safe, others perceive it as somewhat run-down or "sketchy." Ample parking is available on-site, though some guests have noted occasional congestion or issues with lot maintenance, such as recent paving.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and accommodating nature. Many guests highlight the pleasant demeanor of the front desk team, noting their willingness to assist with requests and provide local information. The check-in and check-out processes are generally described as quick and efficient, although some guests experienced issues with key cards needing reactivation. Staff are often commended for their responsiveness to guest concerns, such as room issues or noise complaints, though the effectiveness of these interventions varies. Guests appreciate the attentive service provided by the team, contributing to a welcoming atmosphere. Overall, the positive interactions with staff are a recurring theme, often cited as a reason for guests to consider returning despite other hotel shortcomings.

Additional Information
Guests frequently note that the hotel offers excellent value for its price point, making it a suitable choice for budget-conscious travelers or those needing a simple overnight stay. While the property is described as dated by many, some rooms have undergone renovations or updates, featuring wood laminate floors and newer fixtures. However, the overall impression is that the building could benefit from more extensive modernization. Security is a mixed bag; while some guests feel safe, others report issues with broken window locks or door mechanisms. The hotel's no-carpet policy in rooms is appreciated by some for cleanliness. A unique feature mentioned is a heated bathroom mirror, preventing fogging. Guests should be aware that the hotel lacks an elevator, which can be a challenge for those with heavy luggage or mobility concerns. Some guests also report a persistent odor in hallways, sometimes attributed to cooking from adjacent restaurants.