Hotel Danieli, Venice

The historic Venetian palace, with its stunning rooftop terrace restaurant offering unparalleled panoramic views, is a signature feature that makes this hotel truly memorable. Guests consistently praise the exceptional service, luxurious ambiance, prime location, and comfortable accommodations. This makes it an ideal choice for couples seeking a romantic getaway, luxury travelers desiring a high-end experience, sightseers wanting to be at the heart of the city, and history enthusiasts looking to immerse themselves in Venice's rich past. To enhance your stay, consider booking the rooftop restaurant in advance for dinner, and be aware that some rooms may be undergoing refurbishment.

Facilities & Amenities
The hotel's lobby is frequently described as a museum or art gallery, offering a grand and ornate atmosphere that transports guests to another era. The lobby bar is a popular spot for drinks, often featuring live piano music, creating a memorable ambiance for relaxation. Some guests mention a fitness center equipped with Technogym equipment, available round the clock for those wishing to maintain their routine. While some areas are undergoing renovation, the hotel strives to maintain its historic charm. Free Wi-Fi is generally available throughout the property, though a few guests reported connectivity issues. The hotel also provides elevators, though navigating between different sections can be complex due to the building's historic structure.

Cleanliness & Room Comfort
Guest feedback on rooms is mixed; many describe them as luxurious, comfortable, and well-appointed, featuring classic Venetian style decor. The beds are consistently praised for being exceptionally comfortable, ensuring a restful night's sleep. Some rooms offer balconies with stunning views of the lagoon, enhancing the overall experience. However, some guests note that certain rooms appear dated or are in need of refurbishment, with occasional mentions of dust or minor insects in older sections. Bathrooms are generally described as spacious and clean, though a few found them small or equipped with older fixtures. Noise levels can vary, with some guests reporting street noise or sounds from the lobby bar impacting their stay, while others found their rooms quiet. Amenities like Acqua di Parma toiletries and turn-down service are appreciated.

Dining & Food Quality
The rooftop terrace restaurant is a major highlight, offering breathtaking panoramic views of the city and lagoon, making breakfast and dinner an unforgettable experience. Most guests praise the breakfast variety and food quality, describing it as superb and delicious, with a wide selection of options. The restaurant also serves excellent dinner, with many guests commending the refined dishes and attentive service. The bar offers a selection of cocktails and wine, though some guests found the prices high. Afternoon tea is available, with the setting and service being exceptional, though some found the sandwiches and scones to be average or not freshly baked. Overall, the dining experiences are generally highly rated for their quality and ambiance.

Location & Accessibility
The hotel boasts an exceptional location, situated just steps away from St. Mark's Square and the Doge's Palace, offering direct views of the lagoon. Its proximity to major tourist attractions and public transportation makes it highly convenient for exploring the city. Guests appreciate being able to walk to many key sights and having easy access to water taxis and water bus stops directly from the hotel's private landing dock. While the immediate area can be bustling with tourists, the hotel itself provides a sense of calm. Some guests noted that navigating the hotel's internal layout can be complex due to its historic structure, involving a combination of stairs and elevators to reach rooms. Parking is not typically mentioned as a guest service, given Venice's car-free nature, but water taxi transfers are commonly utilized.

Staff & Service
Most guests praise the staff for their professionalism, attentiveness, and friendliness, highlighting their willingness to go above and beyond to ensure a pleasant stay. Many commend the concierge team for providing excellent recommendations and assisting with reservations and transfers. The check-in process is generally described as warm and efficient, with staff often providing detailed information about the hotel and the city. However, some guests reported isolated incidents of rude or unwelcoming behavior from certain staff members, particularly in public areas or the lobby bar, leading to feelings of being dismissed. Despite these occasional negative experiences, the overall sentiment is that the service is top-notch, with staff demonstrating a caring and helpful attitude towards guests, including those with mobility needs.

Additional Information
The hotel is currently undergoing refurbishment in stages, which some guests noted as a potential factor for future stays, though efforts are made to keep it unobtrusive. Guests celebrating special occasions, such as anniversaries or birthdays, often receive thoughtful surprises like complimentary champagne or cakes, enhancing their experience. The hotel offers a pet-friendly policy, welcoming canine companions with professionalism. Some guests mentioned the availability of in-suite massage service for ultimate relaxation. The hotel's historic ambiance is a significant draw, with many feeling transported back in time, making it an iconic destination for those seeking a unique cultural immersion.