Courtyard by Marriott Amsterdam Arena Atlas

This hotel is a popular choice for guests attending events at nearby venues, serving as a convenient base for concert-goers and sports fans due to its direct proximity to the Ziggo Dome and Arena. Its location also makes it ideal for business travelers and sightseers alike, offering excellent public transport links to the city center and airport. Guests frequently highlight the comfortable accommodations and the generally helpful nature of the staff. While many appreciate the hotel's modern feel, some aspects of cleanliness and dining receive mixed feedback. To enhance your stay, consider utilizing the efficient metro system for exploring Amsterdam and be aware of the hotel's parking arrangements, which can be complex.

Facilities & Amenities
The hotel offers a range of facilities designed for guest convenience, though some aspects receive mixed reviews. Guests can access Wi-Fi, though some report it being slow or requiring a paid upgrade for faster speeds. A fitness center is available for those wishing to exercise, described as well-equipped by some, while others find it limited. The hotel features a bar and a restaurant, which are appreciated for their atmosphere, though bar hours and service can be inconsistent. Access within the hotel is provided by lifts, but guests note there are only two, and one is occasionally out of service, leading to wait times. For quick needs, a mini-market is located near reception, offering snacks and essentials, though it is considered expensive. Rooms are equipped with coffee and tea facilities, though some guests mention insufficient supplies. Air conditioning is present, but some reviews indicate issues with temperature control and dust accumulation on vents.

Cleanliness & Room Comfort
Guest feedback on room comfort is largely positive, with many praising the spacious rooms and the quality of the comfortable beds, often described as having soft sheets and pillowtops, ensuring a restful sleep. However, opinions on cleanliness are varied. While some guests find the rooms generally clean, others report issues such as dirty carpets, visible stains, dust, and even instances of silverfish or cobwebs. The bathroom facilities are typically seen as spacious with good water pressure, but some reviews mention a lack of heating, issues with towel racks, and an unpleasant smell or stains on towels. Noise levels are generally considered quiet, though some guests note disturbances from air conditioning fan noise, train sounds, or the slamming of doors in the hallway. In-room amenities include a mini-fridge and coffee maker, but some guests found the TV system problematic or the provided toiletries insufficient.

Dining & Food Quality
The hotel's dining options, particularly breakfast, receive mixed reviews. Many guests appreciate the breakfast variety and find the buffet delicious and extensive, with some highlighting the quality of items like scrambled eggs. However, a significant number of reviews describe breakfast as expensive, chaotic, and crowded, with slow service, limited options, and occasional issues like moldy bread or undercooked pastries. The coffee quality is also a point of contention, with some finding it basic. The on-site Italian restaurant is noted for offering good food and generous portions, with some guests enjoying dishes like the club sandwich. However, the restaurant's menu is sometimes perceived as limited, and service can be slow. The bar's operating hours are also a point of concern for some guests, particularly after evening events.

Location & Accessibility
The hotel's central location is a significant advantage, especially for those attending events, as it is just a short walk from major venues like the Ziggo Dome, Arena, and AFAS Live. Its proximity to public transport is consistently praised, with the metro station, train station, and bus stops all within a five-minute walk. This provides excellent airport access and allows guests to reach the city center within 20-30 minutes. The surrounding area is described as quiet, primarily a business and office district, with a supermarket, shopping center, and cinema nearby. While some guests find the area convenient, others perceive it as industrial. Parking is available in an adjacent public garage, which is expensive, though the hotel offers a discount. Some guests have reported security concerns related to the public parking facility.

Staff & Service
The staff at the hotel generally receives high praise for their friendliness and attentive service. Many guests highlight the helpful staff who are often described as welcoming, accommodating, and multilingual, making the check-in process smooth and quick. Specific services like early check-in, luggage storage, and room upgrades are frequently mentioned as positive experiences. However, there are instances of mixed feedback, with some guests reporting unhelpful, rude, or disinterested staff, particularly during busy periods or when addressing specific issues. Housekeeping service also garners varied comments; while some rooms are well-maintained, others report issues such as rooms not being cleaned, items not being replaced, or, in rare cases, room doors being left open after service, leading to trust concerns.

Additional Information
Guests should be aware of certain hotel policies and features that may impact their stay. A deposit policy is in place, and some guests have reported delays or issues with the refund process. A city tax is applied as an additional charge upon arrival, which can sometimes be unexpected. The hotel maintains a pet policy, allowing guests to bring their pets for a fee. For loyal guests, rewards program benefits are available, including potential room upgrades. The Wi-Fi policy offers free but slower internet, with an option to pay for faster broadband. Some guests have noted that the hotel staff primarily communicates in English, which can be a point of concern for non-English speaking visitors expecting Dutch communication. Additionally, the hotel provides umbrella rental for convenience.