Positive Reviews
positive:
Central Location Important in Florence.
Many guests enjoyed the fact the hotel is located in the centre of Florence with markets, and near the major train stations. You can visit the Duomo of Florence, Palazzo Vecchio Museum, Ponte Vecchio, and Santa Maria Novella Church that are all walking di
positive:
Overall Staff Exceptional with Guests.
Many guests had a positive experience with the hotel’s staff, continually mentioning how they went the extra mile to ensure the guest had a good experience. For instance, providing extra pillows and blankets if needed or printing out tickets for guests. T
positive:
Rooms are Modern and Spacious.
Guests gave positive reviews for the spacious rooms that the hotel provided as well as the modern design. Bed spacious and comfortable, private, clean bathroom, and European-style windows. Even if some guests thought the rooms were small for their tastes,
Negative Reviews
negative:
Hotel Directions Confusing.
Some guests had a hard time finding the hotel or its parking lot when reading the hotel’s own directions. From the train station to the hotel, the directions have kept some guests walking around for an hour before reaching the hotel destination.
negative:
Wi-Fi is Unreliable.
Some guests found the internet connection to be unreliable or very slow. Some had trouble even connecting to the internet in the first place or if connected internet was too slow to handle. Some floors had no internet connection available.
negative:
Hotel Old-Fashioned for Some Guests.
While some guests liked the interior decoration of the hotel, some guests thought the hotel is old-fashioned in its interior and to top it off was dusty as well. The image therefore was not lively or inviting. In fact, some guests also thought the rooms w