Casa Bel

The hotel's most distinctive feature is the convenience of a 7-Eleven store located directly within the building, providing easy access to essentials and snacks around the clock. Guests consistently highlight the exceptionally friendly and accommodating staff as a major asset, alongside the generally clean environment and spacious rooms. While the hotel is situated slightly away from the immediate city center, its location is praised for being easily accessible to major tourist spots and offering convenient transportation options. This makes it an excellent choice for sightseers looking to explore the area, business travelers needing reliable internet for remote work, and families who appreciate larger room sizes and available parking. Couples also find the atmosphere cozy and quiet for a romantic getaway. To enhance your stay, guests recommend bringing personal items like a hairdryer and slippers, as these are not consistently provided. Additionally, consider requesting a room on a higher floor to enjoy the city views that many guests appreciate.

Facilities & Amenities
The hotel offers practical amenities that enhance guest convenience, most notably the 7-Eleven store situated within the building, which is highly appreciated for its accessibility. Guests also benefit from free and secured parking, with priority often given to hotel guests. Connectivity is generally strong, with many reviews praising the fast and reliable Wi-Fi connection, making it suitable for remote work. Rooms are equipped with a television, though some guests reported issues with channels or the need to sign in for streaming services like Netflix. While rooms are often described as spacious, a recurring suggestion is the provision of more in-room comforts such as an electric kettle and mugs for hot beverages, as well as additional chairs and a table for dining or working. Some guests also noted a lack of sufficient electrical outlets and the absence of a hairdryer. Many rooms feature a balcony or veranda, offering guests a pleasant outdoor space and often a city view.

Cleanliness & Room Comfort
The hotel generally receives positive remarks for its cleanliness, with many guests finding their rooms and bathrooms well-maintained upon arrival. Rooms are frequently described as spacious and cozy, providing ample space for guests, including families. The beds are often noted for being comfortable, contributing to a restful stay. However, some guests reported minor issues such as an itchy comforter or an unusual bed smell, and isolated instances of ants or cockroaches. While bathrooms are mostly clean, there were mentions of mold, a clogged toilet, and issues with the shower head or faucet, including broken heaters or difficulty adjusting water temperature. Noise levels received mixed feedback; some guests appreciated the quiet atmosphere, while others experienced disturbances from other guests or ongoing construction. A common suggestion for improved comfort is the provision of slippers, as the floors can be cold after showering.

Location & Accessibility
The hotel's location is a significant highlight for many guests, praised for its accessibility despite being slightly removed from the immediate city center. It is conveniently situated near major tourist spots and attractions, including SM Baguio and Burnham Park, making exploration straightforward. Guests find transportation readily available, with jeepneys passing directly in front of the hotel and taxis easily hailed, though some noted that catching cabs could occasionally be difficult. The hotel's position on a national highway makes it a practical stopover point for travelers. Furthermore, the presence of a 7-Eleven and other convenience stores directly within or very close to the building, along with nearby restaurants and a brewery, adds to the overall convenience. The availability of free and secured parking is a considerable advantage for guests traveling with their own vehicles.

Staff & Service
The hotel's staff consistently receives overwhelming praise for their exceptional friendliness, hospitality, and accommodating nature. Guests frequently highlight their willingness to go the extra mile, from waiving early check-in fees and extending checkout times to assisting with directions to tourist spots and promptly addressing guest requests. The check-in process is often described as quick and efficient. Staff members are commended for their attentiveness and responsiveness, including effectively managing noise disturbances from other guests to ensure a peaceful environment. Their helpfulness extends to various situations, making guests feel valued and well-cared for throughout their stay. The positive interactions with the staff are a recurring theme, significantly contributing to a pleasant guest experience.