Hotel Cartagena Premium (Cartagena, Colombia)

The views from the rooftop terrace were found to be ideal by guests who stayed here. The rooftop terrace with sea views was a big positive for guests who were able to take in the views of the area.

The staff was found to be nice and friendly by guests who stayed here. They allowed for early check-ins and they gave a lot of information of the area, such as tours and places to see. They also spoke very good English and accommodated guests.

The hotel's location was found to be good by guests who liked being close to the modern and historical part of the city. They were able to walk to the eateries and bars also.

The hotel is said to give a bad atmosphere to guests who stayed here, since its decor and furnishings were old and worn. The pictures advertised were not the reality, and guests did not like the old image of the hotel.

The Wi-Fi was not working well in the rooms at all and actually only worked in the lobby areas. Guests were disappointed to find the Internet did not exist in the rooms, and the lobby area was not an appetising place to use the Internet.

The rooms were found to be in need of maintenance by guests who stayed here. They were not impressed that the air conditioning was not working well, that the cleaning was not thorough and that door would not work well. It was disappointing to find these b