Bucu View Resort

This resort offers a truly immersive experience, with its signature feature being the breathtaking jungle and river views that create a serene and tranquil atmosphere, particularly from the various pools. Guests consistently feel as though they are nestled deep within a rainforest, making it an ideal retreat for nature lovers and those seeking a peaceful escape. The hotel is particularly well-suited for couples looking for a romantic getaway, with private pool villas offering a magical and intimate setting. To maximize your experience, consider booking a private pool villa well in advance, as they are highly sought after. Additionally, be prepared for a potentially steep walk when venturing to the main street from the property.

Facilities & Amenities
The resort's pools are a major highlight, with the main pool offering incredible views directly into the jungle, providing a refreshing and relaxing experience for many guests. For those seeking a more private escape, the villas with private pools are a significant draw, though some note these pools can be a bit chilly due to the lack of direct sunlight in the jungle setting. The hotel also provides spa services and a yoga room, offering opportunities for rejuvenation and wellness, although some guests did not have the chance to utilize these during their stay. However, some common amenities like irons and ironing boards are not consistently available, and the televisions in rooms are not smart TVs, limiting streaming options.

Cleanliness & Room Comfort
Feedback on room comfort and cleanliness is mixed. Many guests found their rooms to be very clean and comfortable, with villas often described as well-maintained. However, a notable number of reviews indicate that some fixtures and bathrooms appear old or dated, and the lighting system can be quite dimmed. Specific cleanliness concerns were raised by some, including dirty floors that left feet soiled, and decorative pillows and mosquito nets around beds showing grubby marks or stains. While some guests experienced noisy air conditioning, the staff were generally responsive in addressing such issues promptly.

Dining & Food Quality
The dining experience at the resort receives varied feedback, particularly regarding breakfast. While some guests describe the breakfast as having poor quality and being very basic, others rave about an amazing a la carte breakfast with a wide selection, including fresh juices and "unreal" pancakes. The option for a floating breakfast is also available, adding a unique touch. Beyond breakfast, room service is frequently praised as delicious, and specific dishes like nasi goreng and chicken salad from the restaurant have been highlighted as tasty. It is worth noting that some guests were charged for drinking water, which was an unexpected cost for them.

Location & Accessibility
The resort boasts a good location that is not far from Ubud center, making it convenient for exploring the area. It is situated down a quiet laneway, providing a sense of tranquility away from the hustle and bustle, yet still within walking distance or a quick ride to the town center. However, guests frequently mention that the journey to the main road can be quite steep and involves many steps, which may pose a challenge for those with walking difficulties or heavy luggage. Additionally, the path can be dark at night, suggesting a need for caution when returning after dusk.

Staff & Service
The staff at the resort consistently receive overwhelmingly positive feedback, being described as exceptionally friendly, helpful, and attentive. Many guests highlight that the team goes above and beyond to ensure a pleasant stay, proactively addressing concerns such as noisy air conditioning by arranging immediate repairs. Their willingness to assist with various requests and their proficiency in English are frequently commended, allowing for meaningful interactions. Guests particularly appreciate the staff's assistance with luggage, especially given the many steps on the property, and their overall welcoming demeanor contributes significantly to a positive guest experience.

Additional Information
Guests frequently commend the resort for offering excellent value for money, providing what many consider to be five-star facilities at a more reasonable price point. Due to its popularity, it is strongly advised to book well in advance as the resort is often fully occupied. The hotel also offers happy hour cocktails, which are noted for being good value. The natural surroundings contribute to a unique ambiance, with guests often enjoying the sounds of birds singing daily and even spotting squirrels playing in the trees, enhancing the overall peaceful and immersive experience.