Borwick Lakes Haven

The guest house is celebrated as a true gem in the Highlands, offering an exceptionally warm and personal experience that makes it a memorable stay for many. Its signature feature is the unparalleled hospitality provided by the owner and staff, coupled with an outstanding breakfast that consistently receives rave reviews. This charming establishment is ideal for sightseers exploring the picturesque village of Plockton and the surrounding areas like the Isle of Skye and the NC500 route. It's also a perfect fit for couples seeking a cozy retreat, families looking for comfortable accommodations, and especially dog owners due to its welcoming pet-friendly approach. Guests often highlight the excellent value for money and the comfortable, clean rooms. To enhance your visit, consider booking local dinner reservations in advance, as dining options in the village can be limited, and prepare for a truly hearty start to your day with the celebrated breakfast.

Facilities & Amenities
Guests frequently praise the comfortable and inviting lounge area, described as a warm and cozy space where visitors can relax, enjoy a TV, and find a selection of books. The guest house offers free Wi-Fi, which is generally reliable, though a few guests noted occasional connectivity issues. Parking is available on-site, including private spaces at the rear, which is a significant convenience in the village. The property is notably pet-friendly, with the owner's friendly dogs often delighting guests and contributing to a homely atmosphere. Housed within a historic building, the guest house retains much of its charm with unique architectural features like winding corridors, though some find the decor a bit dated. Each room is equipped with a coffee/tea station, adding to guest comfort.

Cleanliness & Room Comfort
The guest house consistently receives high marks for its cleanliness, with rooms described as spotless and well-maintained. Guests frequently commend the comfortable beds and high-quality linens, ensuring a restful night's sleep. Many rooms are noted for being spacious and cosy, often featuring newly refurbished and modern bathrooms with excellent walk-in showers and strong water pressure. Some larger rooms even include a long bath tub. While the overall comfort is highly rated, a few guests mentioned that some rooms might have slightly dated furniture. A minor point of feedback concerned noise levels from adjacent rooms or from guests walking around late at night, though this was not a widespread issue. Each ensuite bathroom is well-equipped with toiletries and a hairdryer.

Dining & Food Quality
The breakfast at this guest house is overwhelmingly highlighted as a standout feature, frequently described as "fabulous," "amazing," and "the best ever." Guests are impressed by the extensive buffet selection, which includes a wide variety of hot and cold options. The cooked breakfast is particularly praised, featuring traditional Scottish items like haggis and homemade potato scones, alongside fresh fruit, cereals, and yogurts. The quality of the coffee is also consistently commended, with some guests noting a gourmet machine and barista-level service. A delightful touch is the abundance of homemade shortbread, scones, and pancakes, often available for guests to take away. Vegetarian options, such as vegan haggis, are also appreciated, ensuring a satisfying start to the day for all.

Location & Accessibility
The guest house boasts an excellent central location in the charming village of Plockton, placing guests just a short walk from the picturesque Plockton harbour and its stunning views. Its proximity to local pubs and a chip shop makes evening dining convenient. The location is also highly valued as a strategic base for exploring the wider region, including the Isle of Skye (approximately 25 minutes away) and as a stop along the NC500 route. While parking is available on-site, some guests noted it can be limited, especially on the street, though public parking near the harbour is an alternative. Most guests find the property easily accessible, but a few mentioned the presence of stairs and the absence of a lift, which might be a consideration for those with mobility concerns.

Staff & Service
The friendly staff and owner consistently receive glowing reviews for their exceptional welcoming and attentive service. Guests frequently highlight their helpfulness, noting that "nothing is too much trouble." The owner, in particular, is praised for her energetic demeanor, extensive local knowledge, and willingness to go "the extra mile," even offering lifts to the station or assisting with laundry. Many guests are delighted by the complimentary tea and shortbread offered upon arrival and throughout the day in the comfortable lounge. The staff's genuine warmth and dedication to guest satisfaction create a relaxed and homely atmosphere, contributing significantly to a memorable stay. The efficient and cheerful service at breakfast is also frequently commended.

Additional Information
The guest house operates as a highly regarded family-run business, which contributes to its warm and personal atmosphere. Guests appreciate the excellent value for money offered, especially considering the comprehensive breakfast included. The property is notably pet-friendly, with the owner's dogs often interacting with guests in the lounge, adding to the homely feel. During recent times, the guest house implemented COVID precautions, including a one-way system and social distancing in dining areas, which most guests found reassuring, though a few expressed minor concerns about the buffet serving arrangements. A thoughtful laundry service is also available for guests. The guest house also provides umbrellas in rooms, a practical touch for the local weather.