Borgo di Pietrafitta Relais

This enchanting Tuscan Borgo offers a truly memorable escape, renowned for its breathtaking views of the rolling countryside and its peaceful, tranquil atmosphere. Its signature feature is the harmonious blend of historic charm with modern comfort, making it an ideal destination for couples seeking a romantic getaway, families looking for spacious accommodations and a serene environment, and sightseers eager to explore the Chianti region. Guests consistently highlight the beauty of the meticulously maintained grounds and the attentive service. To enhance your stay, consider taking advantage of the on-site wine tasting experience and be prepared to navigate some unpaved roads, which are typical for the area.

Facilities & Amenities
The property boasts a stunning infinity pool with spectacular views, which is a major highlight for many guests, though some noted the water can be quite cold as it is not heated. Many apartments are well-equipped with a kitchenette, including a washing machine and dishwasher, providing convenience for longer stays. Guests appreciate the availability of BBQ facilities for outdoor dining. While Wi-Fi is generally available in rooms, some guests experienced inconsistent or poor signal strength. The hotel also offers a charming playground for children and ample parking for guests, ensuring a comfortable and convenient stay.

Cleanliness & Room Comfort
Guests generally find the accommodations to be very clean and well-maintained, with many praising the comfortable beds and spacious bathrooms, some featuring large soaking tubs or excellent showers. While many units do not feature air conditioning, guests often find the natural airflow and provided mosquito nets sufficient for comfort, especially in the evenings, though some found rooms warm during hotter periods. Some apartments, particularly those on lower levels, have been noted to have a slight musty smell or occasional spiders and other insects, which is attributed to the rustic, countryside setting. Noise from neighboring apartments or corridors was occasionally mentioned by a few guests.

Dining & Food Quality
Most guests praise the breakfast for its quality and variety, featuring Italian-style options, home-baked goods, fresh juices, and excellent coffee. However, some found the selection limited, particularly for savory items, and noted industrial juices or frozen pastries. A significant highlight for many is the on-site wine tasting, which offers a delightful experience with the hotel's own locally produced wines, often accompanied by a knowledgeable sommelier. While there is no full-service restaurant on the property, the hotel provides excellent recommendations for nearby dining options and even offers a convenient pizza service for in-room enjoyment.

Location & Accessibility
The hotel's secluded location amidst the beautiful Tuscan countryside is a major draw, offering unparalleled panoramic views and a sense of peace and quiet. It serves as an excellent base for exploring the region, with easy access to charming towns like Castellina in Chianti, Siena, San Gimignano, and Florence. Guests emphasize that a car is essential for navigating the area and reaching the property, as the access road can be dark and unpaved with some potholes. Some guests noted the presence of many stairs within the property, which could be a consideration for those with mobility concerns, as there is no elevator.

Staff & Service
The staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the warm welcome and the staff's willingness to assist with various requests, from providing local recommendations and making restaurant reservations to resolving minor issues promptly. The check-in process is generally smooth, even for late arrivals. While the initial cleaning of apartments is thorough, guests should be aware that additional housekeeping services during their stay come at an extra cost. A few isolated incidents of dismissive staff responses were reported, but overall, the service is described as excellent and caring.

Additional Information
Guests staying in apartments should note that while the initial cleaning is included, subsequent cleaning services during the stay are available for an additional fee, varying by apartment size. The reception operates with specific hours, typically from 8 AM to 8 PM, which guests should consider for arrivals or urgent needs outside these times. The property does not offer a full-service spa or extensive wellness treatments like massages or yoga, focusing instead on its natural, tranquil setting. The hotel maintains a pet-friendly policy, welcoming guests traveling with their animals.