Hotel Bigallo is a three star hotel overlooking the Piazza del Duomo.
Each of their tastefully appointed rooms are furnished with a mini bar, TV with satellite channels, hairdryer, telephone, internet access, central heating and air conditioning, and soundproofing.
Hotel Bigallo takes pride in providing guests with everything they need, including concierge service, laundry service, and luggage storage.
They serve an Italian buffet breakfast each morning which includes many options for health conscious guests. Guests can also enjoy a drink or a snack at the hotel's bar.
Hotel Bigallo is located in the centre of Firenze old town, which is home to many shops, restaurants, and attractions including Basilica of San Lorenzo, S. Maria Novella Train Station, Giotto's Campanile, Coquinarus, From, Enoteca Alessi, Palazzo Strozzi, Ponte Vecchio, Uffizi Gallery, and Medici Chapel.
It's in the perfect spot
Many guests chose Hotel Bigallo because of its prime location. The hotel is right on Piazza del Duomo, which puts many major attractions such as Basilica of San Lorenzo and museums as well as several shops and restaurants within walking distance. It is also easy to find public transportation close by.
Lots of smiling faces
Previous guests were generally very happy with the customer service they received during their stay at Hotel Bigallo. The employees were friendly and personable, without sacrificing professionalism.
It's kept very clean
Many reviews paid compliment to the housekeeping staff. They keep all the guest rooms and the common areas of the hotel sparkling.
Ask for a room with a view
Though some of their rooms feature magnificent views of the plaza, others only face the rear side of a neighboring building and consequently could be rather dark. Previous guests who stayed in those rooms were quite disappointed, and recommend travellers request a room with a view.
The breakfast could be better
While very few guests complained that the breakfast was bad, many noted that they would have preferred a wider selection of items. Several also noted that the buffet was the same each day, and those that stayed for several nights would have preferred something different.
They charge for the internet
The hotel does charge a small fee for internet connectivity in the room, a policy which some travellers found outdated. Reviews also noted that only one device could be used at a time, and that the connection was quite poor.