Beyaz Otel Gerze

The hotel is widely celebrated for its stunning sea views, which offer a truly memorable backdrop for guests, particularly at sunrise, providing a serene and picturesque setting. This signature feature makes it an appealing choice for couples seeking a romantic getaway or solo travelers looking for a peaceful escape, as many find the location conducive to unwinding. However, it is generally not recommended for families with young children due to recurring issues with noise and room conditions, with some guests strongly advising caution for those traveling with spouses and children. Guests frequently praise the picturesque setting and the potential for a relaxing stay. To maximize your experience, it is advisable to request a room on a higher floor and facing the sea, as these are noted to provide the best vistas and potentially mitigate some noise concerns. Additionally, guests should be aware that in-room services are limited, often requiring a trip to the reception for basic necessities like water or Wi-Fi access.

Facilities & Amenities
Guests have mixed feedback regarding the hotel's facilities and amenities. While the hotel boasts a beautiful restaurant with a great view, some essential in-room conveniences are noted as missing, such as a phone for direct contact with reception or dedicated room service, requiring guests to visit the front desk for basic needs like water or Wi-Fi passwords. The showers in some rooms are described as small or having poor water flow, which can be inconvenient. On the positive side, hot water and air conditioning are generally available. The hotel offers internet access, though some guests found it to be slow. While there is no swimming pool or direct beach access, the property does feature a cafe, an organization hall, and a terrace for guests to enjoy. Parking is generally available, though it can be problematic during events. Some rooms are equipped with basic toiletries like shampoo and body wash, and some even include a hair dryer.

Cleanliness & Room Comfort
The feedback on cleanliness and room comfort is predominantly negative, with many guests expressing significant dissatisfaction. A major recurring issue is the extremely poor sound insulation, leading to constant noise from adjacent rooms, corridors, and even staff conversations, making it difficult to sleep. Many rooms are described as small, including the bathrooms, which are frequently reported as being unhygienic and having a strong, unpleasant drain smell. Guests have noted various cleanliness issues, such as dusty rooms, smelly pillows, hair on bathroom floors, and even the presence of ants or other bugs. Some reviews mention cracked walls, torn curtains, and a pervasive cigarette smell in rooms upon arrival. While some guests found the beds and pillows comfortable, the overall impression is that the rooms are neglected and lack proper maintenance and hygiene, with some even reporting a lack of basic amenities like toilet paper or low-quality liquid soap dispensers.

Dining & Food Quality
Feedback on dining and food quality, particularly concerning breakfast, is overwhelmingly negative. Most guests describe the breakfast as very weak, mediocre, or even disastrous, citing a severe lack of variety. Common complaints include the limited selection, often consisting only of basic items like olives, cheese, tomatoes, cucumbers, and ready-made jams. Many guests were disappointed by the quality of ingredients, noting that processed meats were of the lowest quality and that hot items were either unavailable or came with an extra charge, such as for fried eggs or coffee. Some guests also reported an unpleasant smell in the restaurant area during breakfast, attributed to the previous night's alcoholic service. While some found the tea to be good, the overall consensus is that the breakfast does not justify its cost, with even water sometimes incurring an additional fee. A few guests, however, found the kitchen and breakfast room cleanliness to be satisfactory.

Location & Accessibility
The hotel's location is a significant draw for many guests, primarily due to its stunning sea views and proximity to the Black Sea coast in Gerze. While some reviews describe it as a seafront location, others clarify that there isn't direct beach access from the property. The hotel is situated approximately 3 kilometers from Gerze city center and about 40 kilometers from Sinop city center, making it a bit removed from urban hubs but ideal for a peaceful retreat. Parking is generally available and not problematic for regular stays, though some guests noted that it can become an issue during large events held at the hotel, with vehicles sometimes left on the road. The road leading to the hotel is also mentioned as being in poor condition by some. Despite these minor points, the picturesque setting and easy access to the main road are consistently highlighted as positive aspects of its accessibility.

Staff & Service
Feedback regarding staff and service is mixed, though many guests commend the personnel for their positive demeanor. Most guests describe the staff as friendly, polite, sincere, and generally helpful, particularly at the reception and in the dining areas. Many appreciate the warm welcome upon arrival and the overall respectful attitude of the employees. However, some guests reported significant issues with problem resolution, particularly concerning noise complaints, where reception staff were perceived as unconcerned or unhelpful. There were instances where guests felt the staff's response to issues was unprofessional or amateurish, leading to frustration. Despite these negative experiences with specific issues, the general sentiment is that the staff members are well-organized and contribute positively to the guest experience through their courteous and amiable interactions.

Additional Information
Guests should be aware that the hotel frequently hosts wedding, engagement, and henna ceremonies, which can lead to significant noise levels extending late into the night, often past 11:30 PM. This can be a major disruption for guests seeking a quiet night's sleep, as the festivities can make it impossible to rest before they conclude. The wedding hall itself is described as spacious and comfortable for such events, making the hotel a popular venue for local celebrations. A unique and concerning observation by some guests is that the hotel appears to be built on a landslide area, with reports of visible ground shifts that suggest a need for serious structural analysis. This information, while not directly impacting daily comfort, is a notable point for potential visitors to consider regarding the property's long-term stability.