Best Western Plus Sanary

This hotel is primarily distinguished by its ideal location, offering guests convenient access to the port, beaches, and the vibrant town center, making it an excellent choice for sightseers and those who prefer to explore on foot. Many guests highlight the friendly staff and comfortable beds as key positives, contributing to a pleasant stay. While the hotel's age is a recurring theme, its prime position and the attentive service often compensate for its dated aspects. It is well-suited for couples seeking a quiet retreat and families looking for spacious accommodations close to local attractions. To make the most of your visit, be prepared for potential additional charges for parking and note that some facilities may show signs of wear.

Facilities & Amenities
The hotel features an outdoor pool which is generally well-maintained and appreciated by guests, though some note it is shared with an adjacent residence and can feel small or busy at peak times. While a fitness center is available, several guests found it to be unclean. Wi-Fi connectivity can be inconsistent, with reports of slow speeds and frequent disconnections. The elevator is described by some as old or prone to issues. In-room amenities often include a kettle and fridge, though the replenishment of coffee and tea supplies can be sporadic. The air conditioning system has received mixed feedback, with some units reported as non-functional or noisy.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is varied. Many praise the comfortable beds and spacious rooms, noting the quality of the bedding and the effective soundproofing that ensures a quiet stay. However, a significant number of reviews point to issues with overall cleanliness, mentioning dirty carpets, stains on surfaces, and dust in various areas. The bathrooms are frequently described as dated, with concerns about moldy shower curtains, broken fixtures, and slippery surfaces. Some guests experienced problems with non-functional power outlets and broken window shutters, impacting their comfort and convenience.

Dining & Food Quality
Feedback regarding dining and food quality, particularly the breakfast, is largely mixed to negative. Most guests found the breakfast to be overpriced for the quality and selection offered, describing it as limited, featuring industrial products, and lacking in variety. Specific complaints include dry pastries, cold cheese, and the absence of hot dishes. The breakfast room itself is often criticized for being unwelcoming, unmaintained, and sometimes having an unpleasant odor. While some guests found the breakfast satisfactory, many felt it did not justify the cost and chose to dine elsewhere after their initial experience.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets. Guests appreciate being within easy walking distance of the port, beaches, and the bustling town center, making it convenient to explore local shops and restaurants without needing a car. Parking is available on-site and is generally considered secure and convenient, with wide spaces. However, it is a paid service, and many guests found the daily fee to be expensive, especially given the overall hotel experience. Despite the cost, the availability of secure parking is a significant advantage in a busy area.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently commend the welcoming reception, the quick check-in process, and the staff's willingness to assist with requests, such as storing luggage. Many reviewers highlight the professional and caring attitude of the team, noting their efforts to ensure a pleasant stay despite the hotel's aging infrastructure. While a few guests reported instances where their concerns were not fully addressed, the overwhelming sentiment is that the staff provides excellent and dedicated service, making a positive impact on the guest experience.

Additional Information
A pervasive theme in guest reviews is the hotel's age and its pressing need for renovation. Many guests feel the hotel, despite its official rating, does not meet the standards typically expected of a four-star establishment, with common areas and some rooms appearing worn and outdated. The four-star rating itself is frequently questioned by guests who believe the property is more akin to a two or three-star hotel. Guests should also be aware of potential additional charges upon checkout, such as a destination fee or unexpected parking fees, which some found confusing or not clearly communicated during booking. The hotel also has a charming resident cat that guests often enjoy encountering.