Best Western Plus Park Globetrotter Copenhagen Airport

The hotel is primarily recognized for its exceptional location, situated directly adjacent to a metro station, offering unparalleled convenience for transit travelers and sightseers alike. Its signature feature is the swift, two-stop metro connection to the airport, making it an ideal choice for those with early flights or layovers. Guests frequently highlight the ease of access to both the airport and Copenhagen's city center, which is just a short metro ride away. While the hotel is undergoing renovations, which some guests note, it remains a practical base for business travelers and families exploring the city. The breakfast consistently receives praise for its variety. To enhance your stay, consider requesting a room away from the metro line if you are a light sleeper, and be sure to utilize the convenient metro pass for seamless travel.

Facilities & Amenities
The hotel offers a range of facilities, though guest experiences are mixed, particularly regarding their condition. The swimming pool is available, but many guests report the water is surprisingly cold, deterring its use, and some found it not entirely clean. The sauna facilities, separated by gender, have also received mixed feedback, with some noting they were out of order or difficult to operate. The fitness center is described as small, with some equipment being out of order or closed due to ongoing renovations. While Wi-Fi is provided, numerous guests experienced issues with its speed and reliability, particularly on higher floors. Rooms are equipped with a kettle, but often lack accompanying cups, coffee, or tea. Many guests noted the absence of a refrigerator in the rooms, which was a significant inconvenience for longer stays.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is varied, with many guests noting areas for improvement. While some found their rooms clean upon arrival, others reported visible stains on carpets, peeling paint, and general wear and tear, suggesting the hotel is showing its age. The beds receive mixed reviews, with some finding them comfortable for a good night's sleep, while others described them as too soft, too hard, or prone to creaking. Many guests experienced significant noise levels, primarily from the adjacent metro line, which operates frequently, and from thin walls allowing sound from neighboring rooms and hallways to penetrate. Bathrooms are frequently mentioned as needing renovation, with reports of mold, unpleasant sewage smells, low water pressure, clogged drains, and small, impractical layouts.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from most guests, who highlight its wide variety and good quality. Options often include fresh items, and there are noted choices for vegan and vegetarian diets. However, some guests found the coffee to be of poor quality, and certain hot items like scrambled eggs were occasionally described as powdered or inconsistent. The restaurant offers a limited menu, often featuring dishes like burgers and pasta, which some guests found to be expensive for the quality offered. The restaurant's operating hours can be restrictive, with reports of it being closed on Sundays or certain evenings, leaving guests with limited on-site dining options.

Location & Accessibility
The hotel's central location is its most highly praised attribute, offering exceptional accessibility to key areas. It is situated directly next to the Femøren metro station, providing a quick and effortless two-stop journey to the Copenhagen Airport. The metro also offers convenient and rapid access to the city center, typically within 10-15 minutes. Guests appreciate the presence of a Netto supermarket directly across the street, which is ideal for purchasing snacks and essentials. While the immediate neighborhood is generally quiet, some guests noted the metro noise. Parking is available, though it is often described as expensive, and some guests encountered issues with the automated gate system. The hotel is also within a short walking distance to the Amager Strand (beach).

Staff & Service
Guest experiences with the staff and service are notably mixed. Many guests commend the staff for being friendly and helpful, particularly during check-in and check-out, which some found to be quick and efficient. However, a significant number of reviews describe staff as uninterested, unprofessional, or even rude, with some instances of poor communication or unwillingness to assist with issues like Wi-Fi problems or room changes. Housekeeping service is also inconsistent, with reports of rooms not being thoroughly cleaned, missed vacuuming, or towels not being replaced. Some guests noted a lack of staff who speak Danish, which could be a challenge for local visitors.

Additional Information
The hotel is currently undergoing renovation, which has been noted by many guests and can impact the availability or condition of certain facilities, as well as potentially cause noise during the day. A recurring point of feedback is the absence of a refrigerator in the rooms, which many guests found inconvenient for storing drinks or food. Similarly, many rooms lack bedside tables and a phone to contact the front desk directly, requiring guests to go to the lobby for assistance with any needs. Some guests reported issues with the availability of basic amenities like washcloths and hand towels for larger groups, indicating a potential inconsistency in supply. The hotel has a pet-friendly policy, which is appreciated by those traveling with animals, though specific details on pet amenities or fees were not widely mentioned. Guests should also be aware that some rooms may lack USB ports or sufficient power outlets near the bed for charging devices.