Best Western North Attleboro / Providence Beltway

This hotel offers a convenient location with easy access to major highways and local attractions, making it a suitable choice for various travelers including concert-goers attending events at nearby venues and business travelers needing quick transit. Its signature feature lies in providing a practical base with generally comfortable beds and a complimentary breakfast, despite some inconsistencies in room quality. While many guests appreciate the friendly staff, recurring issues with room maintenance and the condition of amenities like the pool are noted. To enhance your stay, it is advisable to manage expectations regarding the age and upkeep of the rooms, and consider bringing earplugs for potential noise from other guests or the air conditioning unit.

Facilities & Amenities
Feedback on the hotel's facilities is mixed, with the pool being a frequent point of contention. Many guests reported the pool was closed during their stay, or if open, it was often described as filthy, cloudy, cold, and in need of significant maintenance, with observations of rust and bugs. The fitness center is available, though some equipment may not be fully functional. While Wi-Fi is generally accessible, some guests experienced connectivity issues. Vending machines and a snack bar are on-site, but ice machines were sometimes reported as out of order. In-room amenities like refrigerators and microwaves are provided, though some guests noted issues such as broken shelves or water in the freezer.

Cleanliness & Room Comfort
Room cleanliness and comfort receive varied feedback. While some guests found their rooms clean and the beds comfortable, a significant number reported issues such as dust, crumbs, hair, and even bloodstains. Many rooms are described as old, rundown, or in need of updates, with visible signs of wear like broken furniture, holes in walls, peeling paint, and stained carpets. Odors, including musty, mildew, cigarette, or wet dog smells, were also mentioned. Noise is a common complaint, with guests frequently disturbed by loud guests in hallways, kids running, street noise, and noisy air conditioning units. Bathroom issues include clogged or leaking toilets, dirty showers, and low shower heads.

Dining & Food Quality
The complimentary breakfast is a notable feature, often praised for its convenience and variety. Most guests found the breakfast to be good, offering a decent assortment of options such as scrambled eggs, bacon, sausage, toast, bagels, cereals, and a unique pancake maker machine. The breakfast area is generally described as clean and well-maintained, with attentive staff. However, some guests found the eggs to be mushy or undercooked, and a few reported the overall quality as underwhelming. While the selection is appreciated, some wished for more fresh fruit options.

Location & Accessibility
The hotel's central location is a significant advantage, providing easy access to major highways and placing guests within convenient reach of various restaurants, shopping centers, and entertainment venues like Gillette Stadium and the Xfinity Center. Guests appreciate its proximity to the city while maintaining a quieter atmosphere. Public transportation options are readily available nearby. Parking is generally ample, though some guests noted issues with cleanliness in the parking area. The hotel's position makes it a practical choice for those traveling through the area or attending local events.

Staff & Service
The staff consistently receives high praise for their friendliness, helpfulness, and accommodating nature. Guests frequently highlight the quick check-in process and the staff's willingness to assist with requests. However, a recurring issue is the inconsistency of housekeeping service. Many guests reported that their rooms were not cleaned, and towels were not replaced, even after multiple requests or using door tags. While the staff attempts to address maintenance issues, some problems, such as leaking showers or broken in-room amenities, persisted. The overall impression is that the staff strives to provide good service despite operational challenges.

Additional Information
Guests should be aware that the hotel occasionally houses long-term residents, which some found to impact the general atmosphere. There were instances of fire alarms being triggered, sometimes due to guest actions, leading to temporary evacuations. Some guests experienced issues with hot water availability in their rooms, and the hotel does not consistently provide bottled water in such situations. An incidental hold is typically placed on credit cards upon check-in. While the hotel generally aims to be pet-friendly, some guests noted lingering pet odors in rooms that were designated as pet-free.