Best Western Desert Inn

The hotel stands out as a top choice in the area, largely due to its prime location right outside the West Entrance of Yellowstone National Park, making it an ideal base for exploring the region. Its signature feature is its unparalleled accessibility to the park and the vibrant town of West Yellowstone. Guests consistently praise the hotel's overall cleanliness, the spacious rooms, and the comfortable beds, ensuring a restful stay after a day of adventure. The excellent breakfast and the friendly staff further enhance the guest experience. This hotel is particularly well-suited for families seeking convenience, sightseers eager to explore the park, snowmobilers during winter months, and couples looking for a comfortable retreat. To maximize your stay, guests recommend taking full advantage of the comprehensive breakfast offerings and exploring the numerous shops and restaurants within easy walking distance from the hotel.

Facilities & Amenities
The hotel offers a range of facilities and amenities that contribute to a comfortable stay. The indoor pool and hot tub are popular features, frequently described as clean and well-maintained, providing a relaxing space to unwind after a busy day of exploring. However, some guests noted that the hot tub can become overcrowded at times, and a few mentioned a mild moldy smell in the pool area. Free Wi-Fi is generally available throughout the property, though some guests experienced occasional connectivity issues that impacted their ability to stay online. For added convenience, the hotel provides laundry facilities, readily accessible ice machines, and vending machines. While a dedicated fitness center is mentioned by some, its offerings might be limited, as not all guests found it to be a prominent feature.

Cleanliness & Room Comfort
Most guests find the rooms to be clean and odorless, with many appreciating the spacious layouts, often featuring a microwave and mini-fridge. The beds are frequently described as comfortable, though a few found them to be lumpy or hard, and some noted thin towels. While some rooms are praised for being quiet, others experienced noise from adjacent rooms, hallways, or nearby ice/vending machines, and some mentioned thin walls. The bathroom size receives mixed feedback; some find it small with the sink located outside, while others appreciate the heated tile and thick, soft towels. Some rooms are noted as being a bit dated and could benefit from refurbishment. Guests also appreciate the presence of a TV in the rooms for entertainment.

Dining & Food Quality
The complimentary breakfast is a significant highlight for many guests, often described as excellent and generous. It typically includes a wide variety of hot items such as real bacon, eggs, waffles, biscuits and gravy, sausage, and French toast, allowing guests to make their own burritos. The coffee is also frequently praised. Most guests find the food quality to be very good, with items regularly replenished. However, some guests found the breakfast to be basic or adequate, with a few expressing disappointment over the quality of certain items like "powdered eggs" or "salty gravy," and a perceived lack of fresh fruit or healthier options. Despite some mixed feedback, the breakfast is generally considered a strong point of the hotel.

Location & Accessibility
The hotel boasts an excellent location, being less than a mile from the West Entrance to Yellowstone National Park, which is a significant advantage for guests planning park visits. Its central position within West Yellowstone places guests within easy walking distance of numerous restaurants, diverse shops, and souvenir stores, making it highly convenient for exploring the town's offerings on foot. This accessibility allows guests to enjoy local dining and shopping without needing to drive. Parking is generally described as ample and free, accommodating both cars and larger vehicles like snowmobile trailers. However, some guests noted that certain areas of the parking lot, particularly access points from specific alleys, can be a bit unpaved or bumpy. Overall, the hotel's prime location is consistently highlighted as a major benefit for visitors.

Staff & Service
The staff consistently receives high praise for being friendly, courteous, and exceptionally helpful. Many guests highlight their attentiveness and willingness to go above and beyond, providing useful local recommendations and ensuring a smooth experience. The check-in process is generally described as quick and efficient. However, there are isolated reports of some staff members being unfriendly or unapologetic during specific interactions, particularly concerning issues like Wi-Fi or room access. A few guests also reported instances of housekeeping entering rooms without prior warning or knocking, which caused concern. Overall, the positive interactions with the staff are a strong point, contributing significantly to a pleasant stay for most visitors.

Additional Information
The hotel is recognized for its pet-friendly policy, making it a suitable option for guests traveling with their animal companions. While the property is generally well-maintained, some guests observe that it is an older establishment and could benefit from upgrades or renovations to refresh its appearance and modernize certain amenities. A few guests reported experiencing issues with hot water availability, particularly during peak usage times, which could impact shower comfort. Additionally, some noted noise originating from outside the hotel, such as motorcycles, which occasionally disturbed their peace. On a more positive note, the hotel provides a convenient 24/7 drink station offering coffee, hot chocolate, and hot apple cider, a thoughtful amenity appreciated by many. Some rooms also include umbrellas, a practical touch for unexpected weather.