Bella Vista

This hotel offers a unique blend of historic charm and modern comfort, making it a memorable choice for travelers. Its signature feature is its central location combined with stunning lake views from many areas, housed within a beautifully remodeled historic building. This makes it an excellent fit for sightseers and budget-conscious travelers looking for great value, as well as families and couples seeking a comfortable base to explore the city. Guests consistently praise the hotel's cleanliness, the welcoming common areas, and the generally attentive staff. To enhance your stay, be prepared for the uphill walk to the hotel, and consider utilizing the convenient shared kitchen facilities for self-catering.

Facilities & Amenities
The hotel provides highly appreciated common areas and a spacious lounge that guests find very comfortable and inviting, often featuring lake views and a pleasant ambiance for relaxation or socializing. A significant convenience is the availability of shared kitchen facilities, including a microwave, electric kettle, and a communal refrigerator, allowing guests to prepare and store their own food. Private parking is offered, though it operates on a first-come, first-served basis and can be limited. While Wi-Fi is generally reliable in the common areas, some guests note that connectivity can be poor or non-existent within the rooms. An elevator is available for easy access to upper floors, and the heating system is very effective, sometimes leading to rooms being overly warm.

Cleanliness & Room Comfort
Guests consistently commend the hotel's high standards of cleanliness throughout both the rooms and common areas. While some describe the room size as compact or small, others, particularly those in quadruple rooms, found them spacious. Feedback on bed comfort is mixed; many found the beds comfortable, but some noted narrow single beds or overly soft mattresses. The bathroom facilities are generally clean and renovated, offering good hot water pressure, though a few guests mentioned small bathroom sizes or a lack of towel racks. Noise levels from hallways or outside can occasionally be an issue. Rooms are well-heated, but the heating is not individually adjustable, which can make rooms too warm. Common in-room amenities like air conditioning or a hair dryer are typically not available, and some rooms lack sufficient storage or power outlets. Many rooms boast beautiful lake views.

Dining & Food Quality
The hotel offers an included breakfast that is generally well-received, described as a buffet with good variety. Guests often praise the delicious medialunas (croissants). However, some found the breakfast to be basic, noting a lack of hot options or a limited selection of fresh fruit, typically only apples and oranges. The breakfast room itself is frequently highlighted for its pleasant atmosphere and enjoyable lake views, enhancing the dining experience. While the overall quality is considered good for the hotel's category, a few guests suggested improvements such as a wider variety of items like yogurt or eggs, and ensuring the coffee is served at a hotter temperature.

Location & Accessibility
The hotel boasts an excellent central location, placing guests within easy walking distance of the city center, the main street (Mitre), numerous shops, restaurants, and public transport stops. This makes it highly convenient for exploring the city's attractions. However, a frequently mentioned aspect is the uphill street or steep slope leading to the hotel entrance. This can pose a significant challenge for individuals with reduced mobility, seniors, or those with heart conditions, though some reviews suggest alternative, less steep access points. Despite this, its proximity to public transport facilitates easy travel to other parts of the city. The availability of private parking is a notable advantage in the busy city center, although spaces are limited and operate on a first-come, first-served basis.

Staff & Service
The hotel staff consistently receives overwhelmingly positive feedback, with guests frequently describing them as exceptionally friendly staff, helpful, and attentive. Many reviewers highlight their willingness to assist with information, accommodate requests, and ensure a pleasant stay. The check-in and check-out processes are generally reported as smooth and efficient. Housekeeping is also highly praised for maintaining excellent cleanliness standards in the rooms. While the vast majority of comments are positive, a very small number of guests reported isolated negative interactions with specific receptionists regarding their attitude or willingness to assist. The hotel also offers a pet-friendly service, which is appreciated by guests traveling with animals.

Additional Information
This hotel is a historic building that has undergone renovation, blending its original character with modern updates. Guests frequently commend its excellent value for money, especially considering its central location and amenities. The hotel operates a pet-friendly policy, welcoming guests traveling with their companions. For convenience, luggage storage is available for guests before check-in or after check-out. While the strong heating system ensures warmth, it is not individually adjustable, which some guests found to be a minor inconvenience. The limited parking operates on a first-come, first-served basis, which is important for guests arriving by car. Some rooms may have older windows or doors that do not close perfectly, or a limited number of power outlets, which guests might want to consider bringing adapters for.