Hotel Bedfort Inn & Suites (Edmonton, Canada)

When it came to customer service, many former guests were really happy about this facet of staying at the hotel. From the restaurant servers to the front desk personnel, all of the staff members at the property were often deemed friendly, considerate and professional in their approach.

Based on the accounts of recent visitors, the rooms at the accommodation have been recently renovated. Along with this aspect being praised, the rooms were also described by most to contain comfortable beds.

The free Wi-Fi service supplied by the hotel was well-regarded overall by previous guests. In terms of recent feedback, the Wi-Fi has been thought of as reliable and fast for the most part.

One aspect of the accommodation that was regularly criticised by past visitors was its location. As well as not being in the most convenient place for downtown Edmonton, the property's neighbourhood was also considered sketchy and unwelcoming.

Although fine for the most part, a notable amount of former guests have reported issues with the general cleanliness of the hotel. Problems mentioned in that respect include pungent smells in the lobby area and lift, while the regularity of the housekeeping was also questioned on occasion.

The soundproofing of the rooms is not wholly sufficient - according to the sentiments of numerous previous visitors that stayed at the accommodation. Due to the supposedly limited soundproofing, noise from both internal and external sources can be potentially problematic.