About Baymont by Wyndham Sevierville Pigeon Forge
The Best Western Greenbrier Inn is a family-friendly budget hotel that provides comfortable accommodation for visitors to the Great Smoky Mountains National Park and other area attractions.
The spacious rooms are equipped with sitting areas, cable TVs with in-room movies, free Wi-Fi and local calls, fridges, microwaves, coffee/tea makers and ironing facilities. Some rooms have hot tubs.
Hotel facilities include free parking, a business center and meeting room, ice and vending machines, an outdoor pool, an elevator, a guest laundry and free coffee and tea in the lobby.
Guests receive complimentary continental breakfast, which includes eggs and sausages. There are a few fast food outlets and restaurants within walking distance, and many more within a two-mile radius.
The Best Western Greenbrier Inn is located one mile from NASCAR Speed Park and five miles from Dollywood. Gatlinburg and the Great Smoky Mountains National Park are 15 miles to the south.
Positive Reviews
positive:
Staff go the extra mile.
Most reviewers are happy with the service they receive from the hotel's employees, and say that any problems that came up were resolved promptly and courteously. The front desk clerks are pleased to give sightseeing tips, book tickets to local events, and even fetch ice for you.
positive:
You get good value for money.
The rooms are spacious, clean, and well appointed with comfortable beds, flat-screen TVs and facilities for making your own snacks and light meals. You should get a good night's sleep, since this is a quiet hotel even when full. The pool and grounds are always clean and well maintained.
positive:
There's plenty of choice at breakfast.
Unlike many other hotels that offer free breakfast, the buffet at The Best Western Greenbrier Inn includes cooked options such as eggs, sausages, biscuits and gravy. You can also help yourself to a selection of cereals, oatmeal, toast, fruit, various juices, and more.
Negative Reviews
negative:
Some rooms are looking a bit worn.
This is an older property, and certain rooms might be in need of an update, according to reviewers. While most guests were pleased with their rooms, a few people said their key cards or air conditioning weren't working, or that the bathroom fixtures were stained. If your room isn't up to standard, the staff will find you another room immediately.
negative:
Housekeeping occasionally misses the mark.
Like at any other hotel, the cleaning staff might do a less than perfect job once in a while. There are reports of guests checking in to find their bathroom drains clogged with hair, or their rooms smelling musty because of inadequate airing.
negative:
Road access can be tricky.
The highway can get rather congested, so during rush hour you might need to be patient when entering and exiting the hotel area.