Hotel Baylan Izmir

This hotel is frequently praised for its friendly and helpful staff and the convenience of its private parking, a significant advantage in its central urban setting. It is particularly well-suited for budget travelers and travelers with cars seeking a practical base. Families also find the spacious rooms and secure parking appealing, while sightseers benefit from its proximity to historical sites and public transport. Many guests highlight the hotel's overall cleanliness and the attentive service provided by the team. To enhance your stay, consider utilizing the hotel's secure parking if traveling by car, and be mindful of the surrounding neighborhood's character, especially during evening hours.

Facilities & Amenities
Guests consistently appreciate the convenience of the hotel's private parking, which is secure and often guarded, a notable benefit in the city center. The hotel also features a pleasant garden area, providing a quiet space for relaxation. While Wi-Fi is available throughout the property, some guests experienced intermittent connectivity and slow speeds, occasionally requiring assistance from the front desk. Rooms are generally equipped with a minibar and an elevator is available, making access to upper floors convenient. Some rooms also include a kettle for hot beverages, though its functionality received mixed feedback.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is mixed but generally positive, with many guests describing rooms as clean and well-maintained. However, some reviews noted specific issues such as hairs on pillows or sheets upon arrival, or dust and handprints on furniture. Bed comfort varies, with some guests finding beds comfortable while others described them as hard, occasionally noting that double beds were formed by combining two single mattresses. Bathroom sizes also varied, with some described as small. Noise levels were a concern for some, with mentions of street noise, machinery sounds, and thin walls allowing noise from adjacent rooms or hallways. In-room amenities like air conditioning and hairdryers were present, though their performance sometimes received mixed comments.

Dining & Food Quality
The hotel's breakfast receives varied feedback, often described as sufficient and good value for money, especially considering it is included in the room rate. It typically features a buffet style with a range of options, including traditional Turkish items. Many guests found the breakfast to be satisfactory and enjoyed the variety, while some considered it basic or mediocre, particularly regarding hot food choices and coffee quality. A few guests noted the presence of flies in the breakfast area. Despite these points, the breakfast is generally seen as a convenient and acceptable start to the day.

Location & Accessibility
The hotel boasts a central location, making it highly accessible for exploring the city. It is conveniently situated very close to the Basmane train and metro station, providing easy access to public transportation for various parts of the city, including the airport. Guests appreciate its proximity to historical sites such as the Agora and Kemeraltı Bazaar, as well as the Kulturpark. The seafront and Konak Square are also within walking distance. While the immediate neighborhood is described by some as older, run-down, or less inviting, particularly at night, many guests found the hotel itself to be a safe haven within this area. The availability of private parking is a significant advantage for guests traveling by car.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentive service. Guests frequently highlight their willingness to assist with various requests, from providing local information and directions to helping with luggage and accommodating early check-ins or late check-outs. The check-in process is generally described as quick and efficient. While some guests noted a language barrier with certain staff members, overall communication was effective, and the team made efforts to ensure a pleasant stay. Housekeeping is also commended for daily room cleaning and towel changes, contributing to a positive guest experience.

Additional Information
The hotel is generally considered to be an older property, with some areas showing signs of age, though many rooms have been updated. It offers a pet-friendly policy, which is appreciated by guests traveling with animals. Guests also noted the hotel's flexibility with early check-in and late check-out requests, subject to availability. A laundry service is available, providing convenience for longer stays. While the hotel aims to be smoke-free, some guests occasionally detected a cigarette smell in non-smoking rooms, suggesting inconsistent adherence to the policy.