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Hotel Banff Caribou Lodge and Spa (Banff, Canada)

Hotel Banff Caribou Lodge and Spa (Banff, Canada)

About Banff Caribou Lodge and Spa

Banff Caribou Lodge & Spa is a stunning mountain-style lodge located on Banff Avenue. Guestrooms feature either a king size bed or two queens or doubles, tea and coffee making facilities, mini fridge, safe, daily housekeeping, television, free Wi-Fi, clock radio, hairdryer, iron and fan. Superior rooms and suites are also available. The hotel boasts a hot pool, concierge, complimentary newspapers, fitness facilities, free underground heated parking, 24-hour reception, yoga classes, ski storage, and the Red Earth Spa and steam room. The Keg Steakhouse & Bar is open for breakfast, lunch and dinner and room service is also available during restaurant hours. There are many places of interest close to the Banff Caribou Lodge & Spa. The Banff Gondola takes visitors to the top of the Sulphur Mountains. Night skiing is available at Mount Norquay and canoes can be hired at the Canoe Docks. This accommodation is also known as Banff Caribou, Banff Caribou Lodge, Caribou Banff, and Caribou Banff Lodge.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C(Unavailable)
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

trivago Rating Index based on 5364  reviews from:
  • Hotels.com(8.4/10)
  • LocationExcellent  (8.5 / 10)
  • RoomsFair  (7.0 / 10)
  • ServiceExcellent  (8.6 / 10)
  • CleanlinessExcellent  (8.7 / 10)
  • Value for moneyVery good  (8.1 / 10)

Positive Reviews


Prominant kerb appeal

The property is very attractive from the outside and oozes kerb appeal; it can even be spotted from the nearby mountains. Inside, the hotel is decorated to a good standard and the lobby is very welcoming with its open fireplace and comfortable seating. Past guests have also stated that the staff are very friendly and in addition they have appreciated the free underground parking.


Explore all day then relax in the hot pool

The center of Banff is approximately 15-minutes walk away and there are bus stops in both directions very close to the hotel. There have been reports of free bus passes being available so this may be worth enquiring about at reception. The hot pool is a cross between a swimming pool and a hot tub with mood lighting to help you relax. Guests have enjoyed spending time there especially after a day's exploration of the area.


Tasty food

Breakfast is hearty with vast choices and good quality ingredients. The on-site Keg restaurant is a huge plus point for guests as well.

Negative Reviews


Small, dim rooms

Rooms are reportedly on the small side, according to some guests, especially if you have quite a bit of luggage. They are also reported as being a little dark.


Service at meal times could be improved

Although staff are reported as very friendly, their efficiency could apparently use improvement at mealtimes. A handful of guests have used words such as "chaotic" to describe the service and at times staff have come across as inexperienced.


Lack of air conditioning

Rooms would benefit from air conditioning, which is currently absent. A fan is provided but this is apparently not always enough to keep the room at the right temperature during the Summer months.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
  3. Sauna
  4. Hot tub
  5. Body treatments
Property amenities
  1. Business centre
  2. Entrance hall/lobby
  3. Lift
  4. Gym
  5. Parking
  6. Pets allowed
  7. Hotel bar
  8. Indoor swimming pool
  9. Conference rooms
  10. Non-smoking rooms
  11. Restaurant
  12. 24-hour reception
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Bathtub (upon inquiry)
  2. Shower
  3. Openable windows
  4. Television
  5. Hairdryer
  6. Central heating
  7. Electric kettle
  8. Pay-TV
  9. Radio
  10. Telephone
  11. Safe
  12. Cable TV
Sports facilities
  1. Boat rental
  2. Bike rental
  3. Golf course
  4. Fitness
  5. Skiing
  6. Hiking trail
  7. Yoga
For children
  1. Playground
  2. Kids stay for free
Hotel characteristics
  1. LGBTQ+ friendly

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 11:00


521 Banff Avenue , T1L 1H8 , Banff , Canada
Telephone: +1 4037622638 | Fax: +1 4037624763 | 

Frequently Asked Questions about Banff Caribou Lodge and Spa

  • Is there a pool area at Banff Caribou Lodge and Spa?

    Yes, Banff Caribou Lodge and Spa offers 1 pool area.

  • Are pets allowed at Banff Caribou Lodge and Spa?

    Yes, Banff Caribou Lodge and Spa has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Banff Caribou Lodge and Spa?

    Yes, Banff Caribou Lodge and Spa provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Banff Caribou Lodge and Spa?

    Check-in at Banff Caribou Lodge and Spa is available from: . Check-out time is by .

  • Where is Banff Caribou Lodge and Spa located?

    Banff Caribou Lodge and Spa is located in 521 Banff Avenue, T1L 1H8, Banff, Canada.