Hotel Astoria

This hotel offers a memorable stay, distinguished by its prime waterfront location in a beautifully renovated historic building, providing guests with stunning sea views. Its exceptional staff and warm, welcoming atmosphere are consistently highlighted, making visitors feel like part of the family. The hotel is an excellent choice for couples seeking a romantic getaway, families including those with pets who are treated with special care, and sightseers looking to explore the Ligurian coast due to its central position. Business travelers also find it convenient, and its accessibility makes it suitable for guests with reduced mobility. To enhance your visit, it is highly recommended to reserve parking in advance due to limited on-site availability, and consider opting for a sea view room for breathtaking vistas.

Facilities & Amenities
The hotel provides a range of facilities designed for guest comfort and convenience. A lift is available, though some guests note it is quite small. Wi-Fi connectivity is generally strong and functional, allowing guests to stay connected, though a few experienced occasional slowness. A notable feature is the SPA area, which includes a sauna and jacuzzi, offering a private and relaxing experience that can be booked for exclusive use. In-room amenities are well-regarded, with many rooms featuring a kettle and coffee machine, along with a minibar and Smart TV for entertainment. The hotel is notably pet-friendly, welcoming furry companions without extra charges and even providing amenities like dog bowls. Guests also appreciate the thoughtful welcome drink upon arrival. While the air conditioning is generally efficient, some guests reported it struggled to keep rooms comfortably cool at times.

Cleanliness & Room Comfort
Guests consistently praise the impeccable cleanliness maintained throughout the hotel and its rooms, often described as spotless and meticulously detailed. The rooms are generally found to be spacious and well-appointed, with many having been beautifully renovated to offer a modern yet elegant feel. However, some guests noted that certain areas or fixtures appeared a bit tired or showed signs of wear. The comfortable beds and high-quality linens contribute to a restful night's sleep, though a few guests found the mattresses or pillows less comfortable, occasionally leading to back discomfort. Modern bathrooms are a highlight, featuring convenient showers that are often spacious. Many rooms boast desirable sea views, complemented by private balconies or terraces. While the hotel aims for tranquility, some guests reported experiencing noise levels from adjacent rooms or the corridor, and occasionally from the street.

Dining & Food Quality
The hotel's excellent breakfast consistently receives high praise from guests, often described as a generous buffet with a wide and varied selection. Most guests found the quality of the food to be exceptional, highlighting both sweet and savory options, including delicious fresh focaccia. The breakfast spread caters to diverse dietary needs, with some reviews specifically mentioning gluten-free choices. The availability of champagne at breakfast is a delightful touch that many appreciate. The top-notch coffee and fabulous cappuccinos are frequently commended, ensuring a great start to the day. While the breakfast is overwhelmingly positive, a few guests noted that the hot food options were sometimes limited or not consistently warm, and some wished for freshly squeezed juices. Overall, the dining experience is a significant highlight of the stay.

Location & Accessibility
The hotel boasts an outstanding central location directly on the waterfront promenade, making it incredibly convenient for guests. It is ideally situated within easy walking distance of Rapallo's historic center, offering immediate access to numerous shops and restaurants. Its proximity to the ferry terminal provides effortless connections to popular destinations like Portofino and Cinque Terre, while the train station is also just a short walk away, facilitating broader regional exploration. Parking is a key feature, with guests appreciating the availability of reserved spaces directly in front of the hotel, often managed by a helpful valet service. However, it is strongly advised to book parking in advance due to limited spots. The hotel's position also makes it convenient for guests with reduced mobility to enjoy the seafront and surrounding areas.

Staff & Service
The friendly staff and professional service are consistently highlighted as one of the hotel's strongest assets. Guests frequently commend the attentive team for their warm welcome and genuine willingness to assist with any request. The quick check-in process is appreciated, and staff are often noted for providing helpful advice on local attractions, dining options, and transportation. Many reviews specifically mention instances of exceptional service, such as luggage assistance and efficient valet parking. The housekeeping team also receives praise for their excellent work and attention to detail, ensuring rooms are always clean and well-maintained. The staff's dedication to creating a welcoming and comfortable environment contributes significantly to the overall positive guest experience, making many feel like valued family members.

Additional Information
The hotel maintains a very accommodating pet-friendly policy, welcoming guests' furry companions without additional charges and even providing amenities like dog bowls, making it an ideal choice for pet owners. A unique feature is the private SPA access, which can be booked for exclusive use, offering an intimate and undisturbed relaxation experience with a jacuzzi and sauna. This service, while incurring an additional fee, is highly valued for its privacy. The hotel itself is housed within a charming historic building dating back to 1903, which has been thoughtfully renovated, blending classic elegance with modern comforts. Guests also appreciate the thoughtful complimentary offerings, such as a welcome drink and bottled water in the rooms.