AQA Palace

This hotel offers a serene and elegant retreat, distinguished by its picturesque canal-side location which provides beautiful views and a unique ambiance. Guests consistently highlight the exceptional staff and service, noting their professionalism, friendliness, and attentiveness. The spacious and impeccably clean rooms contribute to a comfortable stay, while the outstanding dining experience, particularly the breakfast and the on-site restaurant, receives widespread acclaim. The hotel's inviting pool area is also a significant draw. This establishment is particularly well-suited for couples seeking a romantic and relaxing getaway, and event attendees looking for a stress-free environment. While generally accommodating for families, some aspects of the pool area might be more geared towards adults. To enhance your visit, consider taking advantage of the complimentary bicycles to explore the charming town, and be sure to experience the highly-praised on-site restaurant for dinner.

Facilities & Amenities
The hotel offers a range of well-regarded facilities designed to enhance guest comfort and leisure. The outdoor pool area is a significant highlight, with many guests appreciating its beauty and ample sunbeds, though some note the water can be quite cool, and there is a designated adults-only section. An indoor pool is also available as part of the wellness area. The spa facilities, including a sauna, Turkish bath, and whirlpool, are generally described as small but well-maintained, though some guests experienced issues with equipment functionality. Many guests praise the convenience of complimentary bicycles for exploring the local area. Additional amenities include a well-appointed bar, a fitness area with equipment, and a unique private docking area for boats. While Wi-Fi is available, some guests reported needing to frequently reconnect.

Cleanliness & Room Comfort
Guests largely commend the hotel for its impeccable cleanliness and the overall comfort of its accommodations. Rooms are frequently described as spacious, modern, and well-maintained, with many featuring a balcony offering pleasant views. The beds are widely praised for being exceptionally comfortable, ensuring a restful sleep for most visitors. Spacious bathrooms with features like jet showers and double sinks are also appreciated. While some guests noted minor issues such as an empty minibar or a desire for a coffee maker in the room, these were isolated comments. Most rooms are reported to be quiet and soundproofed, contributing to a peaceful environment. However, a few guests experienced significant noise disturbances from a nearby bridge, particularly in certain rooms.

Dining & Food Quality
The hotel's dining experience is a significant highlight for many guests. The breakfast buffet consistently receives high praise for its exceptional quality, vast variety, and abundance of options, including both sweet and savory items. Guests particularly enjoyed the homemade cakes, fresh pastries, eggs, and a wide selection of fruits. Gluten-free options are also specifically commended for their quality. While most found the breakfast service excellent, some noted occasional delays in replenishing items or issues with the juice quality. The on-site restaurant, Duilio, is frequently lauded for its delicious food, high-quality cuisine, and gastronomic dishes. However, some guests experienced mixed service or food quality issues, such as incorrect orders or specific dishes not meeting expectations. The hotel also features a pleasant bar offering excellent cocktails and light meals, and room service is available.

Location & Accessibility
The hotel boasts a strategic location that is both tranquil and conveniently accessible. It is situated by a picturesque canal, offering pleasant views and a peaceful atmosphere, yet remains within easy walking distance of the city center and old town, typically a 5 to 15-minute stroll. For beach access, the hotel provides a highly appreciated shuttle service that runs frequently to the beach, with sunbeds often included. While this service is generally efficient, some guests found the shuttle's capacity limited or the distance to the beach a bit far without it. Complimentary bicycles are also available, offering another convenient way to explore. Free on-site parking is provided, which is a significant advantage, though some guests noted that spots can fill up quickly, especially during peak times.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional friendliness, professionalism, and attentiveness. Guests frequently highlight their helpfulness and genuine desire to ensure a pleasant stay, often going above and beyond to accommodate requests. The check-in process is generally described as smooth and efficient, though a few isolated instances of less welcoming or slower service were noted. Housekeeping maintains impeccable cleanliness with daily tidying. The hotel is notably pet-friendly, with staff even offering special services for animal companions. While the staff strives to be family-friendly, some guests felt certain amenities, like the pool, were not fully inclusive for children. Overall, the dedication of the staff is a recurring theme, contributing significantly to the positive guest experience.

Additional Information
Guests should be aware of a few specific details that enhance or impact their stay. The hotel offers a convenient shuttle service to the beach, which includes sunbeds and an umbrella for guests. Some guests noted that access to the spa area might incur an additional cost if not booked directly with the hotel, and that certain promotions might not apply to third-party bookings. While rooms are well-equipped, some guests suggested the addition of mosquito nets at windows for comfort. The hotel also provides electric car charging facilities, a modern convenience for those traveling with electric vehicles. Specific room types, such as the Junior Suite with a whirlpool or the suite with an in-room Turkish bath and sauna, offer unique luxury experiences. Guests should also note that check-out is typically at 10 a.m., which some found to be quite early. The overall decor and atmosphere of the hotel are consistently described as elegant, modern, and inviting, contributing to a pleasant environment.