950 Condotel

A unique and highly convenient feature of this hotel is its direct location above a 24/7 supermarket, providing guests with immediate access to essentials and snacks. This makes it an excellent choice for sightseers and tourists eager to explore the city's attractions, as well as budget-conscious travelers looking for good value without sacrificing location. Singles, couples, and families will find the hotel generally accommodating, though some aspects might be less ideal for those seeking a very quiet environment. Guests frequently commend the spacious rooms, excellent location, and the generally friendly staff. However, recurring feedback points to potential noise from hallways and the surrounding area, and inconsistent Wi-Fi reliability. For a more comfortable experience, guests might consider requesting a room away from the elevator and preparing for potential internet connectivity issues, perhaps by having a local SIM card.

Facilities & Amenities
The hotel offers several convenient facilities to enhance guest stays. A major highlight is the 24/7 grocery store located directly on the ground floor, providing easy access to snacks, drinks, and other necessities. Most guests appreciate the availability of free Wi-Fi, though many report significant issues with its reliability and speed, often finding it too slow for work or consistent browsing. The elevators provide access to rooms, but some guests have experienced them being aging, noisy, or even getting stuck. Rooms are generally equipped with a refrigerator and an air conditioning unit; while many find the AC effective, some note it can be old, noisy, or prone to leaking. A safe is typically provided in rooms, but some guests found theirs to be broken or not securely attached. While a coffee maker is sometimes present, it often lacks accompanying coffee, sugar, or milk. The fitness center on the rooftop is available, but its equipment is described as old and janky.

Cleanliness & Room Comfort
Guests frequently praise the spaciousness of the rooms, often finding them well-lit and comfortable for their stay. The beds are generally described as comfortable, contributing to a restful experience. However, feedback on cleanliness is mixed; while many guests find their rooms clean, some report issues such as stains on sheets, mold around the sink or shower head, and the presence of bugs, cockroaches, or ants. A significant recurring concern is noise, with many guests reporting disturbances from hallways, street noise, and even renovation work during the day, impacting sleep quality. Housekeeping service receives varied comments; some guests note that items are not consistently replenished or that rooms are not cleaned unless specifically requested. Issues with worn-out towels and charges for perceived stains on linen are also mentioned. While basic toiletries are sometimes provided, their availability can be inconsistent, and hot water pressure or temperature is often problematic in the bathroom.

Dining & Food Quality
The hotel offers breakfast as part of the stay, served at the rooftop restaurant, which many guests appreciate for its ambiance and views. Most guests find the breakfast to be acceptable and filling, with some specifically commending the garlic rice and the overall silog breakfast options. However, feedback on the food quality and variety is quite mixed; some guests describe the breakfast as basic, plain, or not meeting their expectations, with reports of limited options and certain menu items consistently being unavailable. The rooftop restaurant primarily functions for breakfast and is often closed for other meals, which some guests find limiting. Concerns were also raised about the temperature of the breakfast room, as the air conditioning is sometimes only activated upon guest arrival. The coffee provided is often described as powdered or from a stick, rather than freshly brewed, and some guests noted the absence of items like hash browns or orange juice.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, placing guests within easy walking distance of numerous key attractions and conveniences. It is notably close to SM Mall, various restaurants, and bars, making it ideal for dining and entertainment. The proximity to Walking Street is also a significant draw for many visitors. A standout feature is the direct access to a 24-hour supermarket on the ground floor, providing immense convenience for daily needs. The hotel is also well-connected to public transport and offers relatively easy access to Clark airport. However, the entry into the hotel can be confusing, as it requires passing through the supermarket and using a small elevator, with no clear external lobby. Parking is a notable challenge, described as limited, difficult to access, and often unavailable on-site, requiring guests to navigate busy streets. The immediate surrounding area can be crowded and chaotic, with some guests noting the presence of beggars.

Staff & Service
The staff at the hotel generally receive positive feedback for their friendliness, helpfulness, and accommodating nature. Many guests appreciate the quick check-in process and the willingness of staff to assist with various requests, such as addressing maintenance issues or providing extra amenities. The security staff are also frequently commended for their presence and courteous demeanor. However, there are notable inconsistencies in service quality and professionalism. Some guests report instances of staff being unprofessional, unfriendly, or appearing distracted. Housekeeping service, while sometimes praised, is often criticized for not consistently replenishing items or for requiring multiple requests for room cleaning. There are also concerning reports of staff making inappropriate comments or being involved in disputes over perceived damage to hotel property, such as stained towels, leading to unpleasant interactions during checkout. Overall, while many individual staff members are highly regarded, the consistency of service delivery and adherence to hotel policies can be variable.

Additional Information
Guests should be aware of several specific hotel policies and unique aspects that may impact their stay. A notable point of contention is the policy regarding stained towels and linen, with guests reporting being charged for perceived marks, even from daily use. The hotel has a smoking policy that requires guests to go outside to the street after 3 PM, which some find inconvenient. Regarding check-in and check-out, guests may incur additional charges for exceeding their stay by even an hour or for requesting early check-in. The visitor policy is quite strict, with reports of visitors being limited to two hours or requiring identification and potentially incurring extra fees, and the hotel maintains strict security measures including CCTV monitoring. Some guests have experienced significant renovation noise, including drilling, during morning hours, which can be disruptive. Additionally, there are reports of inconsistent hot water supply and occasional power cuts.