Hotel 87 eighty-seven - Maison d'Art Collection

The hotel's most notable feature is its exceptional location, placing guests at the heart of the city and within easy walking distance of major attractions. This makes it an ideal choice for sightseers and walkers eager to explore the city on foot. While many guests appreciate the hotel's overall cleanliness and the efforts of the staff, feedback on room comfort and service quality is quite varied. Some guests found their accommodations spacious and comfortable, while others reported small rooms and issues with amenities. Similarly, the breakfast receives mixed reviews, with some praising its variety and quality, and others finding it average or lacking. The hotel is well-suited for couples seeking a romantic getaway and families looking for convenient access to city landmarks. To ensure a smoother stay, it is advisable to confirm your room's location within the main building and to manage expectations regarding Wi-Fi reliability.

Facilities & Amenities
The hotel offers a range of facilities, though guest experiences vary. The rooftop bar is a popular highlight, frequently praised for its pleasant ambiance and city views, making it a great spot for evening drinks. However, some guests noted it can be noisy or close earlier than expected. The spa and wellness area, which includes a sauna, jacuzzi, and a small pool, is generally appreciated for relaxation, but access often requires prior booking and is limited to short time slots. Some found the gym facilities to be outdated or inoperable, and the spa water occasionally cold or dirty. Wi-Fi connectivity is a recurring concern, with many guests reporting poor signal strength, slow speeds, or complete unreliability in their rooms. The elevator is often described as small and old, sometimes causing inconvenience or being out of service.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness presents a mixed picture. While many rooms are consistently described as clean and well-maintained, some guests reported issues such as ants or a persistent sewage smell in the bathroom. The room size is a frequent point of contention; some found their accommodations spacious, while many others felt the rooms were very small and did not match the online pictures. Bed comfort also varies significantly, with some guests praising comfortable beds, while others found them uncomfortably hard or noted flat pillows. Noise levels are a common complaint, stemming from street traffic, corridor activity, elevator operation, or the rooftop bar, indicating that rooms may not be adequately soundproofed. Issues with air conditioning not working effectively and inconsistent hot water supply in the bathroom were also reported.

Dining & Food Quality
The breakfast service receives highly varied feedback from guests. Many describe it as fantastic, rich, or offering a good variety of options, including both hot and cold items. However, a significant number of guests found the breakfast to be average, mediocre, or even lamentable, citing issues such as cold eggs, limited fresh fruit, or a basic selection. The seating area for breakfast is often noted as being quite small, leading to crowding. Beyond breakfast, the hotel features a rooftop bar that serves drinks and light snacks, generally well-received for its atmosphere. There is also a downstairs restaurant or bar where some guests reported disappointing food quality and limited menu availability.

Location & Accessibility
The hotel's central location is consistently highlighted as its strongest asset, making it exceptionally convenient for exploring the city. Guests appreciate being within easy walking distance of numerous iconic landmarks. The Trevi Fountain and Spanish Steps are just a few minutes away on foot, while the Colosseum and Vatican City are also accessible via a slightly longer walk or a short metro ride. The hotel is conveniently situated near the Barberini metro station and various bus stops, providing excellent public transport links to other parts of the city and even the airport. The surrounding area is vibrant, offering a wide array of shops and restaurants. While parking is available, it is often described as expensive or located off-site.

Staff & Service
Guest experiences with the staff and service are notably mixed. Many visitors commend the staff for being friendly, helpful, and attentive, with some individuals going above and beyond to assist guests with recommendations or requests. The check-in process is often described as quick and efficient. However, a considerable number of reviews report negative interactions, describing some staff members as rude, unhelpful, or dismissive when addressing guest concerns, particularly regarding room issues or complaints. There are also mentions of difficulties with luggage handling, including instances of lost bags. Overall, while some guests received excellent service, others found the staff's responsiveness to problems, such as Wi-Fi or hot water issues, to be lacking.

Additional Information
A significant point of concern for many guests is being assigned a room in a separate building or annex, often located a block away from the main hotel. This arrangement is frequently unexpected and leads to feelings of disconnection from the hotel's primary facilities, as well as inconvenience, especially for accessing amenities like the spa or breakfast. Guests also frequently mention the tourist tax, noting that it is often required to be paid in cash upon check-out, which some found surprising or inconvenient. Recurring issues with Wi-Fi reliability, air conditioning functionality, and hot water consistency were reported throughout stays. Some guests also expressed security concerns due to the layout of the main entrance or the annex building.