éL Royale Bandung

The hotel offers a memorable stay, distinguished by its spacious rooms and a warm water pool that delights guests of all ages. Its strategic central location in Bandung places visitors within easy reach of key attractions, making it an ideal choice for families seeking leisure, sightseers exploring the city, and business travelers attending events. Guests consistently commend the friendly staff and the varied and delicious breakfast options, often highlighting the hotel's overall comfort and comprehensive facilities. The hotel's design, described as classic yet engaging, contributes to a pleasant ambiance from the moment guests step into the grand lobby. To enhance your experience, consider requesting a pool view room for a more serene atmosphere, as some rooms might experience railway noise. This thoughtful consideration can ensure a more peaceful and enjoyable stay, allowing guests to fully relax and unwind after a day of activities.

Facilities & Amenities
The hotel offers a wide range of facilities that significantly enhance the guest experience. A standout feature is the spacious swimming pool, which includes a dedicated warm water section that is particularly popular with families and children, allowing for enjoyable swimming regardless of the weather. Guests also appreciate the well-equipped fitness center for maintaining their routines and the convenience of a 24-hour minimarket on-site, providing easy access to essentials. The lobby is frequently described as large and luxurious, featuring traditional wayang ornaments and even fish ponds that captivate younger guests, creating an inviting atmosphere upon arrival. While the hotel offers many amenities, some guests noted the absence of a sauna. Overall, the facilities are considered comprehensive and contribute significantly to a comfortable and engaging stay for all visitors.

Cleanliness & Room Comfort
Guests consistently praise the cleanliness and comfort of the rooms, often describing them as spacious and well-maintained. The beds are frequently highlighted as comfortable and soft, ensuring a restful night's sleep. Rooms are equipped with modern furniture and a full range of amenities, including fragrant soaps and shampoos, as well as large, clean towels. The air conditioning is noted for being cold and effective, contributing to a pleasant indoor environment. While most experiences are positive, some guests reported initial issues with dirty floors or itchy bed linens, though these were promptly resolved by the staff upon request, demonstrating quick service recovery. Some rooms, particularly those near the railway, may experience noise, and guests recommend requesting a pool view room for a quieter stay. The hotel also offers rooms with bathtubs, which are a hit with families seeking relaxation. It is important to note that smoking is not permitted in the rooms.

Dining & Food Quality
The breakfast at the hotel receives widespread praise for its deliciousness and variety, offering a wide selection of both Indonesian and Western dishes. Many guests appreciate that the menu changes daily, providing a delightful and fresh experience that stands out from other hotels. The dining area is noted for being spacious, accommodating many guests comfortably. Some guests specifically mentioned the availability of unique items like Indomie during breakfast, adding a local touch. While the overall feedback is highly positive, a few guests staying in specific room types found their designated breakfast arrangements at a separate venue did not meet their expectations. There were also isolated comments about crowded breakfast areas and a perceived lack of staff assistance in managing the flow during peak times. However, the hotel is also commended for providing a varied sahur menu during fasting periods, available early in the morning, showcasing its adaptability to guest needs.

Location & Accessibility
The hotel boasts a highly strategic central location in Bandung, making it incredibly convenient for guests to explore the city. It is within walking distance of popular attractions like Braga Street, known for its numerous restaurants and cafes, as well as the city center, alun-alun, and Gedung Sate. This prime position is ideal for both sightseeing and business travelers, providing easy access to various destinations. While the central location is a significant advantage, some guests noted that the surrounding one-way streets and traffic congestion can sometimes make reaching the hotel a bit challenging, requiring longer routes. Regarding parking, feedback is mixed; some guests found the parking area spacious and comfortable, while others described it as narrow, potentially posing difficulties for less experienced drivers. Despite minor navigation challenges, the hotel's accessibility to key city points remains a major draw.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and attentiveness, significantly contributing to a positive guest experience. Many guests highlight the warm welcome upon arrival and the staff's proactive approach in assisting with various needs, from room selection to general inquiries. The check-in and check-out processes are generally described as easy and efficient, even during busy periods. Guests appreciate the staff's responsiveness in addressing concerns, such as quickly resolving issues with room cleanliness or linen, demonstrating a commitment to guest satisfaction. While the vast majority of feedback is overwhelmingly positive, with staff often going above and beyond, a few isolated comments mentioned instances of less informative or less proactive service, particularly regarding breakfast arrangements during peak times. Overall, the hotel's commitment to providing excellent service is a recurring theme, making guests feel well-cared for throughout their stay.

Additional Information
The hotel offers several unique touches and services that enhance the guest experience beyond the standard offerings. For instance, the hotel provides exceptional support during emergencies, as evidenced by one guest receiving comprehensive logistical assistance and a thoughtful fruit basket during an unexpected hospital visit. During peak times, particularly on weekends, the hotel strategically sets up multiple breakfast locations to effectively manage crowds and prevent overcrowding, ensuring a smoother dining experience. Guests celebrating special occasions, such as birthdays or honeymoons, have been pleasantly surprised with thoughtful gestures like complimentary cakes or special arrangements. The hotel's interior design is frequently praised for being classic yet engaging, featuring elements like wayang ornaments and a fragrant lobby that creates a pleasant ambiance upon entry. It is also noted that smoking is not permitted in the rooms, which contributes to the overall fresh environment.