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    Holiday Inn & Suites Makati, an IHG Hotel (Makati, Philippines)

    Holiday Inn & Suites Makati, an IHG Hotel (Makati, Philippines)

    About Holiday Inn & Suites Makati, an IHG Hotel

    The Holiday Inn & Suites Makati is situated right in Ayala Center in the Central Business District. This hotel is connected to Glorietta Shopping Mall and caters for both business and pleasure guests. Rooms, 32 square meters in size, offer a garden or city view. Furthermore, wired and wireless internet is provided as well as a 40-inch LED TV, a mini bar and refrigerator. The Holiday Inn & Suites Makati features a spa and fitness center as well as an outdoor pool. Live entertainment is also offered and a host of event rooms all on-site. Two bars and a restaurant feature at this hotel. Offering breakfast, lunch and dinner is the on-site Flavors restaurant and for drinks, the Citron Lobby Bar and OZ Bar. Nearby places of interest include Greenbelt Malls, Ayala Museum and a host of top-rated restaurants.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Pets
    • A/C
    • Restaurant
    • Gym

    Rating overview

    9.1
    trivago Rating Index based on 13853  reviews from:
    • Hotels.com(9.0/10)
    • LocationExcellent  (9.4 / 10)
    • RoomsVery good  (8.3 / 10)
    • ServiceExcellent  (9.0 / 10)
    • CleanlinessExcellent  (9.0 / 10)
    • Value for moneyVery good  (8.0 / 10)

    Positive Reviews

    positive:

    Connected to Glorietta Shopping Center

    Guests have been very happy with this hotel's close proximity to Glorietta Shopping Center. This afforded guests the opportunity to find top-rated restaurants and great shops within walking distance of their accommodation.

    positive:

    Security at large

    Many guests have commented that this is a very safe and secure hotel. It is not only situated in a clean and safer part of Manila, Makati but also employs a security team for the benefit of guests and their safety.

    positive:

    Business travels are made pleasurable

    Due to the amenities offered at this hotel, like free Wi-Fi, and its location in the heart of the central business district, this hotel does see a lot of business-orientated guests. These guests have been very happy to recommend this hotel. Check in was efficient, staff were professional, the convenience of the well-equipped 24-hour business center and the five meeting rooms on-site all added to a great stay at this hotel for guests doing business.


    Negative Reviews

    negative:

    Little recognition of IHG Elite Status

    This does not affect all guests but for the guests concerned, this proved to be a negative at this hotel. Guests who have stayed multiple times at the Holiday Inn hotels receive a higher level status with every stay. Guests have complained that this hotel was not good at recognizing guests with a higher status and did not afford them the elite and prioritized service they were entitled to.

    negative:

    Customer-service not at its usual standard

    In many reviews regarding the Holiday Inn hotel, the customer-service and friendly staff have been praised extensively. This hotel however has not received such reviews. Staff were said to at least get the job done but not with as much friendliness as what would be expected and appreciated.

    negative:

    Attention to detail lacking

    The general cleanliness of the rooms at this hotel have not been well reviewed. Simple attention to detail when it comes to cleaning and washing of rooms will go a long way.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Gym
    5. Porter service
    6. Pets allowed
    7. Hotel safe
    8. Non-smoking rooms
    9. Restaurant
    10. Deck chairs
    11. Towels at the pool
    12. Spa
    13. WiFi in public areas
    14. 24-hour room service
    15. Shoe cleaning
    16. Car hire
    17. Concierge
    18. Free WiFi in public areas
    19. Pool
    20. Housekeeping
    21. Free WiFi
    22. Breakfast
    23. Kids' pool
    24. Hand sanitizer provided
    25. Temperature screening
    26. Masks provided
    27. Safe distance
    28. Response protocol
    29. New safety protocols
    30. Cashless payment
    Wellness / Spa
    1. Steam room
    For children
    1. Cot
    2. Kids stay for free
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Television
    5. Hairdryer
    6. Air conditioning
    7. Desk
    8. Telephone
    9. Safe
    10. Cable TV
    11. WiFi
    12. Fridge
    13. Free WiFi (rooms)
    14. Flatscreen TV
    Sports facilities
    1. Fitness
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Glorietta Mall,Palm Drive, Ayala Center,  1224,  Makati,  Philippines
    Telephone: +63(2)9090888 | Fax: +63(2)9090889 | 

    Frequently Asked Questions about Holiday Inn & Suites Makati, an IHG Hotel

    • Is there a pool area at Holiday Inn & Suites Makati, an IHG Hotel?

      Yes, Holiday Inn & Suites Makati, an IHG Hotel offers 1 pool area.

    • Are pets allowed at Holiday Inn & Suites Makati, an IHG Hotel?

      Yes, Holiday Inn & Suites Makati, an IHG Hotel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Holiday Inn & Suites Makati, an IHG Hotel?

      No, Holiday Inn & Suites Makati, an IHG Hotel doesn’t provide parking.

    • What time is check-in and check-out at Holiday Inn & Suites Makati, an IHG Hotel?

      Check-in at Holiday Inn & Suites Makati, an IHG Hotel is available from: . Check-out time is by .

    • Where is Holiday Inn & Suites Makati, an IHG Hotel located?

      Holiday Inn & Suites Makati, an IHG Hotel is located in Glorietta Mall,Palm Drive, Ayala Center, 1224, Makati, Philippines.

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