About Holiday Inn Queenstown Frankton Road, an IHG Hotel
The Holiday Inn Queenstown Frankton Road is situated just a few minutes drive from the centre of Queenstown and offers guests free parking and Wi-Fi, with stunning views of Lake Wakatipu.
Rooms at the resort are fitted with climate control and feature TVs, fridges and tea and coffee making facilities, plus a private en-suite bathroom. Free toiletries and a hairdryer are also included.
There is an outdoor tennis court on-site and a sauna for guests to enjoy. Ski storage is available plus the twenty-four hour reception can assist with tour bookings and laundry services. Free newspapers are provided.
A full breakfast is offered each morning and the on-site bistro also has a lunch and dinner menu. The bar is open late and there is a BBQ area guests can utilise.
Queenstown International Airport is four kilometres from the Holiday Inn Queenstown Frankton Road, plus guests can walk to a multitude of sights within thirty minutes of the property.
Positive Reviews
positive:
Great customer service
Customer service is reported to be of a great standard at this property. Reviews mention the staff to be pleasant and helpful, willing to assist with guests and ensure their stay is as comfortable as possible. Guests indicate the staff to be one of the strongest elements of the resort.
positive:
Mountain and lake views
The backdrop of the resort is of The Remarkables mountain range and Lake Wakatipu, the stunning scenery which Queenstown is renowned for. The resort offers excellent views of this scenery, including from many of the rooms. The views are frequently discussed by guests who value this aspect.
positive:
Shuttle bus into central Queenstown
A complimentary shuttle bus is available to take guests to Queenstown's centre. Operating in the mornings and evenings it enables guests to leave their car at the resort and not have to worry about parking. It is regularly cited in reviews as a positive amenity which guests enjoy.
Negative Reviews
negative:
Limited free Wi-Fi
Guests are only given a small amount of free Wi-Fi for their stay at the resort, which many guests find is not enough. Reviews state it is unsatisfactory to be given a small limit on free Wi-Fi and feel that this is very much a negative factor of this property.
negative:
Dated feel to the property
Multiple reviews indicate the property feels old and dated, with many of the facilities and fixtures being unsatisfactory as a consequence. The decor of the rooms is said to look worn and many guests suggest a refurbishment would be of great benefit.
negative:
Noisy environment
The atmosphere of the resort is said to not be particularly relaxing, with various noise disturbances regularly reported. Reviews mention noise from the appliances in the rooms to be irritating, plus there are frequent reports of noisy neighbours and nearby traffic.