Hi Hotels Riva del Garda

The hotel's signature feature is its direct access to Lake Garda, making it an ideal base for active travelers and sightseers eager to explore the area. Guests consistently highlight the exceptional staff, prime location just minutes from the lake, delicious and varied breakfast, and the convenience of free parking and complimentary bike rental. This makes it a great fit for couples seeking a romantic getaway, solo travelers looking for a welcoming atmosphere, and families appreciating spacious accommodations. To enhance your stay, consider utilizing the free bikes for scenic rides along the lake and, if sensitive to noise, request a room away from the main road for a quieter experience.

Facilities & Amenities
The hotel offers several convenient facilities that enhance the guest experience. Many appreciate the availability of free bikes, which are highly popular for exploring the scenic surroundings of Lake Garda. Guests also benefit from ample free parking options, including both on-site outdoor spots and a garage, though some found the garage access challenging. While the elevator provides convenience, a few guests reported occasional issues. Rooms often feature a balcony or terrace, providing outdoor space, and a fridge for personal use. However, some guests noted that the overall state of the facilities and furniture appears dated, suggesting a need for modernization. There were also mentions of a lack of a dedicated luggage storage room, with bags sometimes left in staff areas.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, with many describing the accommodations as clean and spacious. The beds are frequently praised for being comfortable, contributing to a restful night's sleep. Many rooms include a balcony or terrace, offering pleasant outdoor space, and some benefit from good soundproofing, allowing for quiet stays. However, a recurring theme is the dated appearance of the room furniture and bathrooms, with some guests noting a shabby state or minor issues like worn fixtures and old shower heads. While most rooms are kept clean, a few isolated reports mentioned initial cleanliness issues upon arrival. The air conditioning received mixed reviews, with some finding it ineffective or noisy, leading to warmer rooms, while others found it functional.

Dining & Food Quality
The breakfast consistently receives high praise from guests, often described as excellent and a highlight of the stay. Guests are particularly impressed by the wide variety of options available, catering to both sweet and savory preferences. The selection frequently includes fresh cakes, delicious pastries, fresh fruit, and a good range of hot and cold items. Many appreciate the inclusion of Prosecco and good quality coffee, enhancing the morning experience. While most reviews highlight the abundance and taste of the food, a few isolated comments suggested the buffet could be replenished more frequently during peak times. Overall, the breakfast is considered a generous and delightful complimentary inclusion.

Location & Accessibility
The hotel boasts an exceptional location, being just a two to three-minute walk from the shores of Lake Garda and its beautiful promenade. This prime position allows for easy access to the beach and is ideal for leisurely strolls into the town center, which is about a 10 to 20-minute walk along the lake. Guests appreciate its proximity to various shops and restaurants, making dining and exploring convenient. The hotel is also well-connected, with a bus stop just a minute or two away. For those traveling by car, on-site parking is a significant advantage, with both outdoor spots and a garage available, though some found the garage entrance to be steep and narrow. While generally quiet, some rooms facing the main road experienced noise levels.

Staff & Service
The staff at the hotel consistently receives glowing reviews, with guests frequently describing them as super friendly, helpful, and attentive. Many highlight their willingness to go above and beyond, providing useful tips for exploring the area and accommodating requests such as late check-ins. The check-in process is generally reported as quick and efficient, contributing to a smooth arrival. Guests appreciate the welcoming atmosphere created by the team, often mentioning their smiles and positive demeanor. The hotel also offers pet-friendly service, providing amenities for furry companions, though one guest reported an issue with these not being provided upon arrival. Overall, the service is a major highlight, making guests feel valued and well-cared for.

Additional Information
Beyond the standard amenities, the hotel offers a notable pet-friendly policy, providing specific items for dogs, though occasional oversights in delivery have been noted. Guests also appreciate the option for self-check-in instructions for late arrivals, ensuring a smooth entry even outside reception hours. A thoughtful detail mentioned by one guest is the hotel's commitment to a no plastic policy, reflecting an eco-conscious approach. The hotel also provides complimentary bike rental, which is a highly valued amenity allowing guests to explore the scenic surroundings of Lake Garda at their leisure. These unique offerings contribute to a well-rounded and accommodating guest experience.