Hermes Hotel Oldenburg

This hotel stands out for its exceptional complimentary beverage service, offering guests free cold drinks, coffee, and even ice cream around the clock, a feature consistently highlighted as a delightful and unique perk. This generous offering, combined with the hotel's central location and outstanding staff, makes it an ideal choice for a diverse range of travelers. City explorers and sightseers will appreciate the easy access to downtown attractions, while concert-goers and event attendees benefit from its close proximity to the EWE Arena. Business travelers find the functional rooms and reliable Wi-Fi conducive to productivity, and pet owners will be pleased with the welcoming and accommodating policy for their furry companions. To maximize your stay, be sure to take full advantage of the complimentary refreshments and the convenient on-site parking.

Facilities & Amenities
Guests are consistently impressed by the range of complimentary amenities available. A standout feature is the provision of free cold drinks on each floor, including various sodas and beer, along with free coffee and hot beverages from a machine in the lobby, and even free ice cream during warmer months. These offerings are highly appreciated and contribute significantly to guest satisfaction. The hotel also provides a secure bicycle storage area with charging facilities, which is a great convenience for cyclists. For those looking to stay active, there is access to a nearby fitness studio, and the hotel features a cozy sauna and infrared cabin for relaxation. A communal common room is available for guests to socialize, and free Wi-Fi is provided throughout the property, ensuring connectivity.

Cleanliness & Room Comfort
The hotel receives high praise for its cleanliness, with guests consistently describing rooms and bathrooms as spotless and well-maintained. Many rooms are noted for being modern and renovated, offering a fresh and appealing ambiance. While some guests mention that certain rooms or decor might appear a bit older, the overall impression is one of meticulous upkeep. Rooms are generally described as spacious, though some single rooms may be more compact. The beds are often highlighted as comfortable, ensuring a restful night's sleep, though a few guests found the mattresses either too firm or too soft, or the double beds slightly narrow. Bathrooms are clean and well-equipped, with some featuring modern walk-in rain showers. Most guests find the rooms quiet, but some have noted occasional noise from neighboring rooms, the elevator, or street traffic, with earplugs sometimes provided as a thoughtful touch.

Dining & Food Quality
The breakfast experience at the hotel is consistently lauded as exceptional, offering a rich and varied buffet that caters to diverse tastes. Guests frequently commend the high quality and freshness of the food, noting the appealing presentation. Specific items like scrambled eggs, bacon, and a wide selection of rolls are often highlighted. The availability of various coffee specialties from a machine is also a popular feature. While the hotel does not have an on-site restaurant for other meals, the comprehensive and satisfying breakfast ensures guests start their day well-fed and energized. The breakfast room itself is described as pleasant and well-appointed, contributing to an enjoyable dining atmosphere.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring the city. It is situated just a short walk, typically around five minutes, from the main train station, making it ideal for rail travelers. The city center and Old Town are also easily accessible on foot, usually within a ten to fifteen-minute stroll, allowing guests to reach shops, restaurants, and cultural attractions effortlessly. The EWE Arena, a popular venue for concerts and events, is very close by, often just a five to ten-minute walk. Additionally, the picturesque harbor area with its dining options is only a few minutes away. A significant advantage is the availability of ample free parking directly at the hotel, which is a rare and highly valued amenity in such a central setting.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently highlight the warm and welcoming reception upon arrival, noting that the team goes above and beyond to ensure a pleasant stay. The check-in process is described as quick and efficient, and staff members are always ready to provide local recommendations or assist with any requests. Their professional yet personable approach creates a very positive atmosphere, making guests feel valued and well-cared for. Whether it's the front desk, housekeeping, or breakfast service, the commitment to providing excellent customer service is a recurring theme, contributing significantly to the overall positive guest experience.

Additional Information
The hotel is notably pet-friendly, welcoming dogs without any additional charges, which is a significant benefit for travelers with companions. Guests appreciate the thoughtful provision of earplugs in rooms, particularly in areas where external or internal noise might occasionally be a concern. Some rooms feature a balcony, offering an added outdoor space. The hotel is undergoing continuous improvements, with renovations including window replacements, indicating a commitment to enhancing guest comfort. The unique "all-inclusive" approach to complimentary beverages and ice cream is a defining feature, setting it apart from many other establishments and providing exceptional value.