Ouklip Place Hotels

The hotel is widely celebrated as an exceptional accommodation choice, often described as a "home away from home" due to its outstanding hospitality and personalized service. A signature feature is the reliable power backup system, which ensures uninterrupted electricity and Wi-Fi even during power outages, a significant advantage for guests. This makes it an ideal fit for business travelers and students seeking a quiet, conducive environment for work or study, particularly those attending UNISA. The property consistently receives praise for its impeccable cleanliness, comfortable accommodations, and the peaceful atmosphere it provides. Guests looking for a relaxing retreat or a convenient base for exploring nearby nature reserves and gardens will find this hotel highly suitable. To enhance your stay, be prepared for the gate access procedure, which requires calling for entry, and consider the hotel's excellent proximity to local attractions like the Botanical Gardens.

Facilities & Amenities
Guests consistently highlight the hotel's excellent facilities, particularly its robust power backup system, which ensures uninterrupted electricity and Wi-Fi connectivity even during extensive power outages. This feature is greatly appreciated by guests, especially those needing to work or study. Each room is equipped with a smart TV, providing entertainment options. The property also offers ample and secure parking, giving guests peace of mind. While a swimming pool is present, some guests noted it was not operational or had tricky access, though others expressed interest in using it during warmer months. The hotel is a single-story guesthouse, contributing to its quiet ambiance. Some guests suggested that the outside patio areas for individual rooms could benefit from additional separation to enhance privacy.

Cleanliness & Room Comfort
The cleanliness of the rooms and bathrooms is a recurring theme in guest feedback, with many describing them as "neat and tidy" and "spotless." Guests frequently praise the spacious and beautifully appointed rooms, noting their modern interior design and overall comfort. The beds and pillows are consistently described as very comfortable, ensuring a restful night's sleep. While most guests find the rooms quiet and conducive to relaxation, some have noted that noise can occasionally carry from the hall or other rooms due to the building's layout. A few guests mentioned a lack of sufficient towels or the absence of a towel rail near the shower. Additionally, some found the bathroom and toilet areas to be quite small, with issues noted regarding the shower curtain and basin size.

Dining & Food Quality
The hotel does not offer on-site breakfast service, a point noted by many guests who either opted out or arranged their own meals. This means guests typically source their food from external options, such as ordering through delivery services or visiting nearby shops and restaurants. While some guests found this convenient for their self-catering needs, others expressed a desire for the hotel to reintroduce breakfast or provide more on-site dining facilities, suggesting it would enhance their overall experience and convenience. Guests should plan accordingly for their meal needs, as there is no full kitchen for guest use, though some rooms may include a bar fridge. The general consensus indicates that while the lack of on-site food is manageable, having more options would be a welcome addition.

Location & Accessibility
The hotel boasts a highly convenient and central location for specific purposes, being particularly ideal for those visiting the Botanical Gardens or nearby nature reserves like Kloofendal, which is within walking distance. It is also exceptionally well-suited for UNISA students due to its close proximity to the campus, offering a quiet environment for study. Guests appreciate that a Spar supermarket is within walking distance, and other shops are easily accessible. The property is situated in a quiet residential area, contributing to a peaceful stay, and is perceived as very safe, with ample and secure parking available for guests. While its location is perfect for these specific needs, it is not recommended for those primarily looking to explore the city center. Guests should be aware that gate access requires calling the staff upon arrival and departure.

Staff & Service
The staff and service at the hotel consistently receive overwhelming praise, standing out as one of its most commendable aspects. Guests frequently highlight the friendly staff, describing them as welcoming, helpful, and attentive. The hostess, Gloria, is repeatedly singled out for her exceptional kindness, professionalism, and willingness to go the extra mile, often making guests feel like family. The check-in process is noted as easy, warm, and efficient, with some guests appreciating the option for online check-in. Daily room cleaning is provided, ensuring a consistently neat and tidy environment for guests returning after a long day. The team is readily available to assist with various needs, contributing significantly to the overall positive and comfortable experience reported by visitors.

Additional Information
Beyond the standard amenities, guests frequently commend the hotel for its exceptional value for money, often describing it as the "best guest house" they have ever stayed in. It is particularly well-suited for UNISA students seeking a quiet and conducive atmosphere for study, with many reviews highlighting its peaceful environment. A notable feature is the hotel's proactive approach to utility challenges, including the provision of borehole water during water restrictions, ensuring guests have access to water even when the area faces shortages. The property also receives praise for its continuous improvements and diligent maintenance, indicating a commitment to enhancing the guest experience over time. This dedication to guest comfort and practical solutions contributes to the overall feeling of a "home away from home" for many visitors.