Greenporter Hotel

The hotel's vibrant pool area and its unbeatable central location are consistently highlighted as its most memorable attributes, offering a perfect blend of relaxation and accessibility. Its charming boutique hotel aesthetic, often described with a retro feel, adds to its unique appeal. This destination is ideal for couples seeking a romantic getaway, sightseers eager to explore the town's attractions, and explorers of the wider North Fork region, including its renowned wineries. Guests consistently praise the hotel's overall cleanliness, comfortable accommodations, and the exceptionally friendly and accommodating staff. While most guests find the rooms charming and updated, some note a more dated feel in certain units, though cleanliness remains high. To enhance your stay, consider inquiring about recently renovated rooms for the most modern experience and take full advantage of the complimentary bikes for easy exploration of the charming surroundings.

Facilities & Amenities
Most guests praise the hotel's pool area, describing it as beautiful, clean, and a major highlight, often featuring a hot tub and a cozy fire pit for evening relaxation. The availability of bikes for guest use is a much-appreciated amenity, allowing for easy exploration of the local area. The lobby is frequently noted for its pleasant aroma and modern aesthetic, creating a welcoming first impression. While some guests found the pool to be a bit small or the water temperature varied, its overall appeal as a central gathering spot is clear. The hotel also offers free Wi-Fi with good reception and ample onsite parking, adding to guest convenience. A small gym is available for those wishing to maintain their fitness routine, and the presence of ice machines is appreciated, though some guests noted needing to request ice from staff.

Cleanliness & Room Comfort
Guests generally commend the hotel's cleanliness, noting that rooms, the lobby, and the pool area are well-maintained and spotless. The beds are consistently described as very comfortable, ensuring a restful night's sleep. Room condition receives mixed feedback; most guests find them comfortable, cozy, and well-equipped, often with a charming retro or updated feel. However, some reviews mention rooms feeling "tired" or "dated," with occasional issues like minor wall imperfections, stains, or a mildew smell in older units, suggesting a need for more consistent updates across all units. Bathrooms are generally clean, though some are noted as small, and a few guests experienced issues with shower pressure or the absence of a standard bar of soap. Noise levels are typically low, contributing to a peaceful stay, though some guests reported loud AC units or occasional noise from neighboring rooms. The provision of Grown Alchemist products in the bathroom is a popular, high-quality touch.

Dining & Food Quality
The hotel features a convenient on-site restaurant and bar that receives positive feedback for its atmosphere and the quality of its cocktails and poolside food and drinks. Many guests appreciate having this option readily available, especially for evening relaxation. Feedback on breakfast is mixed; while some guests praise its deliciousness, variety, and reasonable pricing, others note that it is not consistently offered or included, and some found the selection limited or unappetizing. There are mentions of a coffee bar and a small breakfast menu, including homemade cookies, which are well-received. However, a recurring comment is the absence of a coffee maker in the rooms, leading some guests to seek coffee elsewhere in the mornings. The food quality from the on-site cafe is generally well-regarded.

Location & Accessibility
The hotel's central location is overwhelmingly praised as a significant advantage, placing guests within easy walking distance of Greenport's main attractions. Guests appreciate being able to stroll to restaurants, shops, the docks, and the waterfront. Its proximity to the train station and the ferry also makes it highly accessible for those arriving by public transport or planning day trips to Shelter Island. The hotel is also conveniently located a short drive from multiple wineries, making it an excellent base for wine tasting tours. Ample and free onsite parking is available, allowing guests to leave their cars and explore the town on foot, which is a major convenience. This prime spot ensures guests can fully immerse themselves in the local charm without needing a vehicle.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and accommodating nature. Guests frequently highlight their welcoming demeanor, professionalism, and willingness to go above and beyond to ensure a pleasant stay. The check-in process is generally described as quick and easy, with some guests appreciating online options and text updates. Staff members are noted for providing excellent suggestions for local dining and attractions, and for their attentiveness around the pool area. While most interactions are overwhelmingly positive, a few guests experienced isolated issues with responsiveness or perceived understaffing during specific times, particularly regarding requests for ice or room servicing. Overall, the staff's dedication to providing excellent service and creating a welcoming atmosphere is a recurring theme in guest feedback.

Additional Information
The hotel is undergoing renovations, with guests noting improvements over time, though some rooms still await updates, indicating ongoing efforts to modernize the property. A unique and appreciated amenity is the provision of Grown Alchemist eco-refill toiletries, reflecting a commitment to quality and sustainability. Guests frequently mention the hotel's distinctive retro feel and charming ambiance, enhanced by thoughtful touches like ambient music in public areas and the option to use complimentary bikes. While the hotel offers a pleasant stay, some guests note the absence of a coffee maker or microwave in rooms, which can be an inconvenience. The hotel also closes for winter months for further enhancements, with plans to reopen in the spring, indicating a strategic approach to continuous improvement and guest satisfaction.