Grand Viking Hotel

This hotel offers a peaceful retreat, distinguished by its exceptionally friendly and hardworking staff and its serene location adjacent to a lush forest, providing fresh air and scenic views. Guests consistently highlight the hotel's cleanliness, comfortable accommodations, and the excellent value for money it provides, often exceeding expectations for its star rating. The freshly made gozleme (Turkish pancakes) is a culinary highlight that many guests rave about, adding a unique and delicious touch to their stay. It is an ideal destination for families seeking a relaxed atmosphere, couples looking for a quiet getaway, and older travelers desiring a tranquil vacation away from urban bustle. To make the most of your stay, guests recommend utilizing the convenient shuttle service for easy access to the town center and beach, as the hotel is a short distance away, and exploring the nearby forest for refreshing walks.

Facilities & Amenities
The hotel features a well-maintained swimming pool, often praised for its cleanliness and comfortable water temperature, complete with an enjoyable water slide that is popular with both children and adults. An indoor pool is also available, though some guests found its water to be quite cold. For relaxation and wellness, the hotel offers spa facilities, including options for a traditional Turkish bath and massages. Guests can also enjoy various recreational activities such as table tennis, foosball, and air hockey. While Wi-Fi is freely accessible in the lobby and around the pool area, its connection can be slow; in-room Wi-Fi is available for an additional daily fee per device, which many guests found inconvenient. Rooms are equipped with a mini-fridge that is restocked with bottled water daily, and an elevator provides easy access to all floors.

Cleanliness & Room Comfort
Guests generally find the rooms to be remarkably clean and spotless, with many appreciating the daily cleaning service and regular changes of fresh towels. The beds are frequently described as very comfortable, contributing to a restful stay. Many rooms offer pleasant forest views or overlook the pool area, and most include a balcony for added comfort. While the air conditioning typically functions well, some guests reported minor issues such as water leakage or insufficient cooling. Some reviews note that the bathroom fixtures appear a bit outdated or that the space can be small. A recurring concern for some guests is the noise levels from adjacent rooms or the corridor, indicating a lack of soundproofing, which can occasionally disturb the peaceful atmosphere.

Dining & Food Quality
The hotel's dining experience receives mixed feedback, with many guests praising the food quality and variety, while others find it somewhat repetitive. Most guests appreciate the delicious and plentiful gozleme (Turkish pancakes) made fresh daily, which is a consistent highlight. Breakfast typically offers a range of options including eggs, omelets, various cheeses, and pastries, with some guests particularly enjoying the traditional Turkish breakfast. For lunch and dinner, a selection of meat dishes, fresh salads, and vegetables are usually available, though some guests noted a limited choice of main courses. The desserts also elicit varied opinions, with some finding them enjoyable and others describing them as low quality. Local alcoholic drinks, such as beer and wine, are included in the all-inclusive package, but some guests found their quality to be basic. Non-alcoholic options like juices and coffee are also available from machines, though some juices may be watered down. A common point of feedback is the lack of labels on food items, making it difficult to identify dishes.

Location & Accessibility
The hotel is situated in a tranquil area, nestled beside a forest and close to mountains, offering guests opportunities for refreshing walks and enjoying nature. Its location is a short distance from the town center of Kemer and the beach, typically requiring a 15 to 25-minute walk. To facilitate guest movement, the hotel provides a convenient shuttle service that regularly transports guests to both the beach and the town center, which is highly appreciated by many. The hotel's designated private beach area offers complimentary sunbeds and umbrellas, though guests should be aware that all food and drinks consumed at the beach are subject to additional charges. The beach itself is primarily stony, so guests are advised to bring appropriate footwear. While parking is available for those arriving by car, its cost is not frequently highlighted as a major concern.

Staff & Service
The staff at this hotel consistently receive overwhelming praise for their friendliness, helpfulness, and attentiveness, making a significant positive impact on guests' stays. Many reviews highlight the reception staff for their welcoming demeanor, efficiency during check-in, and proactive assistance in resolving any issues or answering questions. The restaurant and bar staff are also frequently commended for their diligent work and polite interactions, ensuring a pleasant dining experience. Housekeeping personnel are noted for their hard work in maintaining the cleanliness of rooms and public areas daily. Guests often feel that the staff go above and beyond to ensure their comfort and satisfaction, creating a warm and welcoming atmosphere throughout the hotel. Despite occasional language barriers, the staff's dedication to providing excellent service shines through.

Additional Information
Guests should be aware that the all-inclusive concept for drinks typically operates from 11 AM to 10 PM, with any beverages consumed outside these hours incurring additional charges. While Wi-Fi is available free of charge in public areas, it is often slow, and a fee is required for in-room access. The hotel hosts a popular Turkish Night event, usually once or twice a week, featuring live music and entertainment, which many guests find highly enjoyable. For security, a safe is not provided in individual rooms but can be rented at the reception desk. Guests can also rent pool/beach towels for a small fee for the duration of their stay, with the option to exchange them for clean ones twice a week. A unique and charming feature of the hotel is the presence of turtles in a small garden area, which guests enjoy observing.