Grand Mir'Amor Hotel - Ultra All Inclusive

The hotel offers a vibrant and all-inclusive experience, making it a memorable choice for guests seeking a relaxing getaway with a focus on value. Its signature feature is the harmonious blend of its comprehensive amenities with the stunning natural beauty of the surrounding national park and its close proximity to a private beach. This makes it an ideal destination for families looking for engaging activities and a welcoming environment, as well as couples seeking a tranquil retreat amidst picturesque landscapes. Budget-conscious travelers will appreciate the extensive offerings, while nature lovers can explore nearby hiking trails. To make the most of your stay, guests recommend arriving promptly for popular buffet items to ensure availability and being prepared for potential language differences with some staff members. Additionally, it's advisable to carry cash or a card for any extra services not included in the all-inclusive package.

Facilities & Amenities
The hotel provides a wide array of facilities designed to enhance the guest experience. A notable feature is the comprehensive spa area, which includes a gym, multiple swimming pools (including one with slides and a dedicated toddler pool), a hammam, and options for massage and other treatments. While the hammam and sauna are generally free, some specialized packages are available at an extra cost. Guests appreciate the presence of air conditioning in rooms, though some note it can be inconsistent or positioned inconveniently above beds. Rooms are equipped with a safe, fridge, and hairdryer, and most feature balconies, often with pleasant pool views. However, a recurring concern is the presence of slippery floors in various indoor and outdoor areas, including elevators, posing a potential safety hazard. Some guests also noted that smoking is permitted in open areas, which can be bothersome.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is mixed. Many guests found their rooms clean and appreciated the daily cleaning service, even without specific requests. Rooms are generally described as spacious, and comfortable beds contribute to a restful stay for many. However, a significant number of reviews highlight issues with the overall upkeep and cleanliness. Concerns include showers being described as "pathetic" with reports of mold, broken fixtures, and a lack of shower hoses. Some guests encountered bad smells in bathrooms, and noted that room furniture was not consistently clean. There were also mentions of old rooms with defective items, scratches, stains, and general signs of wear. Some guests experienced thin walls leading to noisy rooms, and observed that soaps were not always replaced, and bathroom accessories were not properly cleaned.

Dining & Food Quality
The hotel's dining experience receives varied but generally positive feedback, with many guests praising the food quality as outstanding and plentiful. The buffet offers a wide variety of options, including popular hot dishes like PIDE, Gozleme, Shawarma, chicken, and fish. The grill stations are particularly popular, though guests sometimes experience long waits for freshly prepared items like pancakes. While the main breakfast, lunch, and dinner meals are well-regarded, some guests found the snacks and other food options outside of these main meals to be of poorer quality. The beer is generally considered acceptable, but the wine and other alcoholic drinks receive less favorable reviews. Some guests noted a lack of meat variety and occasional flies around the buffet. Despite the abundance, there were observations of significant food waste and occasional monotony in the daily menu.

Location & Accessibility
The hotel's location is a key aspect of the guest experience, offering a blend of convenience and natural beauty. It is situated in Kiris, a village in Kemer, and is praised for its proximity to a private beach, which is just a short 5 to 10-minute walk away. While the beach is noted for its beautiful views and a convenient beach bar, some guests mention it is not sandy and less ideal for swimming. In front of the hotel, an old bazaar provides opportunities for evening strolls and shopping for local products. However, the hotel is quite far from the city of Antalya, typically an hour or two drive, making excursions to the city for shopping or attractions less convenient without a car. While there are local shops and restaurants, they are often described as offering low-quality products. Parking can also be a challenge for guests with vehicles. The hotel's setting near a mountain that is part of a national park offers excellent opportunities for hiking and enjoying nature.

Staff & Service
The staff and service at the hotel generally receive high praise, with many guests highlighting their friendliness, helpfulness, and politeness. The animation team is consistently commended for being engaging, fun, and creating a lively atmosphere with daily shows for both children and adults. Guests also appreciate the hard work of the dining room staff and the efficiency of the grill staff. However, a significant and recurring point of feedback concerns language barriers, particularly with reception staff and some general hotel employees, as many primarily speak Russian, which can make communication challenging for English-speaking guests. Some guests reported issues with the check-in process, including long waits and room allocation problems. While staff are often described as overworked, their dedication to providing good service is evident, with many going out of their way to assist guests.

Additional Information
The hotel operates on an all-inclusive basis, providing a comprehensive experience for guests. It is notably pet-friendly, welcoming animals, which is a significant advantage for travelers with pets. A key characteristic of the hotel is its strong appeal to Russian nationals, who constitute a large majority of the guests, influencing the primary language of entertainment and communication. This can sometimes lead to cultural differences, such as varied queuing behaviors. Guests should be aware that Wi-Fi is not free and incurs a daily charge, which some found more expensive than local SIM cards. Furthermore, towels for the pools and beach are not provided free of charge and must be obtained from the spa, often for an additional fee. It is also important to note that for any extra services or purchases within the hotel, guests are required to pay directly with cash or card, as charges cannot typically be added to the room bill for settlement at check-out.