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Grand Hotel Palazzo Livorno - MGallery by Sofitel (Livorno, Italy)

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Grand Hotel Palazzo Livorno - MGallery by Sofitel (Livorno, Italy)

About Grand Hotel Palazzo Livorno - MGallery by Sofitel

The Grand Hotel Palazzo Livorno - MGallery by Sofitel is an elegant hotel situated right in front of the Ligurian Sea. There are a range of room types to suit all budgets, including standard rooms, family rooms and suites. Standard rooms benefit from air conditioning, a safe, minibar, hairdryer, free Wi-Fi and a satellite television. The hotel features a spa with Jacuzzis and a sauna. There is also an indoor pool and 24-hour gym.  The sea front terrace and hydromassage pool are both perfect places to relax. The buffet breakfast is served in a large, bright room with windows overlooking the sea. The rooftop restaurant and bar is popular with locals and residents alike. The Grand Hotel Palazzo Livorno - MGallery by Sofitel is a 20-minute walk to the resort centre and there is also a bus stop right outside.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

  • LocationVery good  (8.4 / 10)
  • RoomsVery good  (8.4 / 10)
  • ServiceGood  (7.7 / 10)
  • CleanlinessExcellent  (8.6 / 10)
  • Value for moneyGood  (7.7 / 10)

Positive Reviews

positive:

Good location.

The hotel is located on the outskirts of Livorno, and the city centre can be accessed on foot or via the bus stop right outside. Livorno is a great base to explore the delights of Florence and Pisa with its leaning tower. The nearest sandy beach is approximately 20-minutes away. There are various bars, shops and restaurants in the vicinity of the hotel.

positive:

Kerb appeal.

Many previous guests have commented on how nice the hotel looks. From the outside the NH Livorno Grand Hotel Palazzo is a very beautiful building and gives the impression of class and grandeur.

positive:

Lovely rooms.

Rooms are spacious and well decorated with lots of past guests complementing the comfortable beds and how they got a good night’s sleep.


Negative Reviews

negative:

Substandard pool area.

The pool needs to be cleaned more often and more frequently maintained as there have been reports of algae. Guests need to be careful on the area around the pool as it can get quite slippery.

negative:

Rude staff.

There have been multiple reports of staff being rude and arrogant across the hotel, including in the restaurant and at reception. This has included not meeting basic requests and putting hands up when customers are talking to them.

negative:

Small public areas.

There are limited sunbeds around the pool as the sun terrace is quite small and this can lead to a battle to get a lounger. The bar and restaurant is on the rooftop and isn’t big enough to cope with demand at peak times. The breakfast buffet can also get quite busy, especially at the coffee machine. Guests feel that the hotel needs to employ more staff also in order to make service more efficient.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Sauna
  3. Hydrotherapy
Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Lift
  5. Gym
  6. Parking
  7. Terrace
  8. Porter service
  9. Pets allowed
  10. Hotel bar
  11. Outdoor swimming pool
  12. Conference rooms
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Openable windows
  3. Central heating
  4. Air conditioning
  5. Pay-TV
  6. Satellite TV
  7. Sitting area
  8. Safe
  9. WiFi
  10. Free WiFi (rooms)
  11. Flatscreen TV
Sports facilities
  1. Bike rental
  2. Fitness
  3. Hiking trail
Theme / Type
  1. Convention hotel
  2. Eco-friendly hotel
Hotel characteristics
  1. LGBTQ+ friendly
For children
  1. Kids stay for free
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

Viale Italia 195 , 57127 , Livorno , Italy
Telephone: +39 0586260836 | Fax: +39 0586260836 | 

Frequently Asked Questions about Grand Hotel Palazzo Livorno - MGallery by Sofitel

  • Is there a pool area at Grand Hotel Palazzo Livorno - MGallery by Sofitel?

    Yes, Grand Hotel Palazzo Livorno - MGallery by Sofitel offers 2 pool areas.

  • Are pets allowed at Grand Hotel Palazzo Livorno - MGallery by Sofitel?

    Yes, Grand Hotel Palazzo Livorno - MGallery by Sofitel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Grand Hotel Palazzo Livorno - MGallery by Sofitel?

    Yes, Grand Hotel Palazzo Livorno - MGallery by Sofitel provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Grand Hotel Palazzo Livorno - MGallery by Sofitel?

    Check-in at Grand Hotel Palazzo Livorno - MGallery by Sofitel is available from: . Check-out time is by .

  • Where is Grand Hotel Palazzo Livorno - MGallery by Sofitel located?

    Grand Hotel Palazzo Livorno - MGallery by Sofitel is located in Viale Italia 195, 57127, Livorno, Italy.