Grand Hotel Falkenberg

This historic hotel, beautifully situated by the Ätran river, offers a charming and traditional atmosphere, making it a memorable choice for guests. Its signature feature is its prime riverside location, providing picturesque views and easy access to the city's attractions. The hotel is consistently praised for its friendly and helpful staff and the quality of its restaurant food. While many guests appreciate the hotel's cleanliness and comfortable accommodations, some note that certain areas show signs of age. This hotel is particularly well-suited for sightseers and event-goers who value a central location and a classic hotel experience. To ensure a comfortable stay, guests might consider requesting a room away from the restaurant area if sensitive to noise, and be aware of the limited on-site parking options.

Facilities & Amenities
The hotel provides a range of amenities, though some are noted to be dated. Guests appreciate the availability of Wi-Fi, although some report inconsistent connectivity. The elevators are mentioned as feeling old, with some guests experiencing issues like needing a room key to descend. Televisions in rooms are frequently criticized for being small, outdated, having poor reception, and offering a very limited selection of local channels. Guests also note a scarcity of conveniently placed power outlets in rooms. A bar is available and well-regarded for its drinks. For those traveling with bicycles, a locked indoor bicycle parking area is a welcome feature. Complimentary coffee and pastries are offered at reception, adding a thoughtful touch to the guest experience. A gym is present, though some guests feel it is sparsely equipped.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and tidy, despite the hotel's age. However, the overall room condition is frequently described as worn or old-fashioned, with many reviews suggesting a need for renovation. Some guests have reported an unkempt smell in bathrooms and instances of mold spots in showers or leaking water traps. While many praise the comfortable beds and soft linens, some note that double beds are formed from two single beds, creating a central gap, or that pillows are uncomfortable. Noise levels are a significant concern for some, with music from the on-site restaurant or nightclub being audible in rooms, particularly on weekends and even on higher floors. Room sizes vary, with some guests enjoying spacious rooms and others finding them small or cramped. Some rooms feature balconies with excellent views.

Dining & Food Quality
The hotel's restaurant receives high praise for its delicious and creative food, with many guests enjoying their dinner experiences and highlighting specific dishes like the hamburger. The bar is also noted for serving good drinks. However, feedback on breakfast is mixed. Most guests find it to be good or plentiful, with a decent selection, including crispy bacon. Conversely, many describe it as underwhelming or mediocre, citing issues such as cold hot food (scrambled eggs, pancakes), rubbery scrambled eggs, hard pancakes, dry bread rolls, and limited variety. Some guests also reported lukewarm coffee or coffee containing grounds. Service in the restaurant can sometimes be slow, according to a few reviews.

Location & Accessibility
The hotel boasts a central location right by the Ätran river, making it highly convenient for guests. It is within walking distance to everything in the city center, including the river promenade and various attractions. Its proximity to the bus station is also a plus for travelers. Parking is a recurring topic, with many guests finding it difficult to locate or noting the limited number of on-site spaces. While some free parking is available, a nearby parking garage is an option, though it closes early. Some guests also mention the availability of electric car chargers. However, the area around the hotel, particularly the cobblestone sidewalks, is noted as having poor adaptation for guests with mobility challenges, making it difficult to navigate with walkers or wheelchairs.

Staff & Service
The hotel staff consistently receives high praise for their friendliness and helpfulness. Many guests highlight the superb service provided, describing staff as attentive and accommodating to requests. The check-in process is generally reported as quick and smooth. Guests appreciate the staff's proactive approach, with some noting how staff anticipated their needs, such as directing them to luggage and bicycle storage without being asked. While the majority of feedback is positive, a few guests found the reception staff to be somewhat unengaged, and some restaurant staff were criticized for slow service or forgetting orders. Overall, the staff's dedication to providing a positive experience is a strong point.

Additional Information
The hotel is described as an ancient old hotel with a distinct historic aura, though many reviews indicate it is worn and in need of renovation in certain areas. A significant point of feedback concerns noise from the on-site restaurant or bistro, particularly on Friday and Saturday nights, with music often continuing until late hours. While the hotel sometimes provides information about potential noise, some guests feel this is not adequately communicated or that the noise level is excessive, impacting their ability to sleep. Room amenities like an iron and ironing board are noted as missing by some guests, and not all rooms include a refrigerator. The television channels are limited to a few local Swedish options, which may not cater to international guests.