Grand Hotel Due Golfi

Perched in a peaceful, elevated location, this hotel is renowned for its breathtaking panoramic views of the Bay of Naples, including Mount Vesuvius and Sorrento, and its stunning infinity pool. Guests consistently highlight the exceptional staff service, spacious rooms, complimentary shuttle bus to Sorrento, and delicious dining as key aspects of their stay. It is an ideal choice for couples seeking a romantic and serene escape, families looking for a comfortable and convenient base, and sightseers eager to explore the region while enjoying a peaceful retreat away from the city's hustle. To enhance your experience, guests are strongly advised to book a sea view room to fully appreciate the magnificent vistas and to utilize the hotel's efficient shuttle service for easy access to Sorrento. Exploring the nearby village of Sant'Agata for local dining is also a popular recommendation.

Facilities & Amenities
The hotel's infinity pool is a major highlight, offering spectacular views and a relaxing environment, complemented by a pool bar area. While many guests enjoyed the pool, some noted it is not heated, making it quite cool outside of peak summer months. A significant convenience for guests is the free, guarded parking available on-site. Wi-Fi is accessible throughout the property, though some guests experienced weaker signals in their rooms, finding the lobby offered a more reliable connection. The hotel provides beach bags with flip-flops and pool towels, though some guests found the three-day towel change frequency a bit long. The various bar areas received mixed feedback, with some guests enjoying the atmosphere and service, while others found it slow or lacking in character.

Cleanliness & Room Comfort
Guests consistently praise the hotel's spotless cleanliness, noting that rooms are immaculately maintained daily by the diligent housekeeping staff. Rooms are generally described as spacious and comfortable, featuring nice beds with extra pillows and ample storage space. Many accommodations include balconies that offer stunning views. While some guests found the bathrooms to be a bit small or equipped with older-style showers, others appreciated their cleanliness and pleasant decoration. A recurring point of feedback was noise levels from corridors, neighboring rooms, or plumbing, particularly due to tiled floors, though many still found the rooms conducive to relaxation. Rooms are equipped with a minibar and safe, but some guests desired more plug sockets and additional toiletries.

Dining & Food Quality
The breakfast receives high praise for its excellent selection of hot and cold items, including fresh breads, pastries, fruits, cheeses, meats, eggs, and a variety of teas. The breakfast room offers amazing views, enhancing the dining experience. Most guests found the coffee from the self-service machine to be good, though some expressed a preference for barista-made espresso. The hotel's restaurant is highly regarded for its refined dishes and good food quality, with many guests enjoying their dinner experiences, despite some finding the menu to be on the pricier side. The pool bar restaurant is also noted for offering good value for lunch options. While the breakfast offers wide variety, some guests felt the dinner menu could have more options or that breakfast choices became repetitive over longer stays.

Location & Accessibility
The hotel is situated in a peaceful elevated location above Sorrento, offering panoramic views away from the town's hustle and bustle. A major highlight is the complimentary shuttle bus service to and from Sorrento, which operates frequently throughout the day and into the late evening, making town access convenient and saving on expensive taxi fares. While walking into Sorrento is possible, it is a downhill journey of about 40 minutes on uneven terrain, requiring appropriate footwear. The nearby village of Sant'Agata is a short walk away, offering additional dining options, though some parts of the walk lack pavements and require caution. For times outside the shuttle schedule, a local bus stop is conveniently located just outside the hotel gates, with tickets available at reception. Free, guarded parking is available on-site, a significant advantage for guests arriving by car.

Staff & Service
The staff consistently receives glowing reviews for being extremely helpful, friendly, accommodating, and attentive across all departments. Guests frequently highlight their professionalism and willingness to go above and beyond to ensure a pleasant stay. The reception team is particularly commended for their efficiency, warm welcome, and ability to assist with everything from check-in to booking excursions and providing local information, often speaking multiple languages. The cleaning staff are noted for their superb work in maintaining the hotel's immaculate condition. Guests appreciate the staff's proactive approach to resolving issues, such as assisting with lost luggage or arranging medical visits, demonstrating a genuine commitment to guest well-being. The shuttle drivers are also praised for their cheerfulness and helpfulness, contributing to a positive overall experience.

Additional Information
While the infinity pool is a major draw, some guests noted that it is not heated, making it quite cold outside of peak summer months. There were also comments about sunbeds being "hogged" early in the day and a desire for more comfortable options with padding. Guests are advised to exercise caution when walking to Sant'Agata due to the lack of pavements and a potentially dangerous road crossing near the hotel. The hotel occasionally hosts weddings and events, which some guests found could impact the tranquility of the pool area or parking availability. Some guests expressed a desire for more complimentary bottled water in rooms and noted a limited number of plug sockets. A specific policy mentioned is that guests are not allowed to bring personal bottled wine to the outside bar area.