Flamingo Hotel

This hotel is undergoing extensive renovations, which is a recurring theme in guest feedback, impacting various aspects of the stay. While some guests appreciate the efforts to improve the property, many find the ongoing work contributes to a state of disrepair and affects the availability and quality of amenities. The hotel's spacious rooms are occasionally highlighted as a positive feature, offering ample space for guests. It appears to be a suitable option for budget-conscious travelers or those seeking a basic overnight stay who prioritize affordability and convenient highway access over luxury and full functionality of all facilities. To manage expectations, it is advisable for prospective guests to inquire about the current status of specific amenities and the extent of renovations before booking, and to be prepared for potential inconsistencies in service and room conditions.

Facilities & Amenities
The hotel's facilities are a frequent point of concern for guests, largely due to the ongoing renovations. The swimming pool and hot tub are consistently reported as being closed or out of service, despite being advertised, leading to significant disappointment for many, especially families. While Wi-Fi is available, numerous guests experienced poor or non-existent connectivity in their rooms, making it difficult to stay connected. Issues with basic amenities like non-functional ice machines are also noted. Some guests mention the presence of a fitness center, though its condition and accessibility are not widely praised. The overall sentiment suggests that while the hotel aims to offer a range of facilities, their current state of functionality is often below guest expectations.

Cleanliness & Room Comfort
Cleanliness and room comfort receive highly mixed, often critical, feedback. Many guests reported significant issues with the overall cleanliness of the property, including dirty hallways, stained carpets, and unpleasant odors throughout the building. Within the rooms, common complaints include unwashed sheets, stains on bedding, mold, bugs, and generally unclean bathrooms with issues like clogged drains or broken fixtures. Basic in-room amenities such as towels, face cloths, toilet paper, and cups are frequently reported as missing or insufficient. Some guests also experienced non-functional air conditioning units, broken TV remotes, and excessive noise levels from other guests or the surrounding area. Conversely, a smaller number of reviews did mention finding their rooms to be clean and the beds comfortable, suggesting variability in room conditions.

Dining & Food Quality
Feedback regarding the hotel's dining options, particularly the complimentary breakfast, is predominantly negative. Most guests found the breakfast selection to be very limited, typically consisting of basic items like cereal, toast, scrambled eggs, and sausages. Many reviews highlighted issues with items frequently being out of stock, such as coffee, juice, or specific food items, even early in the morning. The quality of the food is often described as poor, with weak coffee and unappealing hot options. Some guests also noted concerns about the cleanliness of the breakfast area and equipment, such as a dirty waffle maker. While a few guests found the breakfast adequate for a quick bite, the overall consensus points to a disappointing and inconsistent dining experience.

Location & Accessibility
The hotel's location is generally considered convenient due to its proximity to the highway, making it easily accessible for travelers. Guests appreciate being within walking distance or a short drive of various restaurants and a nearby gas station, providing convenient options for meals and necessities. However, some guests expressed concerns about the immediate surrounding area, describing it as less desirable or perceiving it as unsafe, though specific details are not provided. Parking is available, but some reviews indicate that the lot can be small, littered, or difficult to navigate, with limited available spots, especially during peak times. The hotel's layout is also mentioned as being confusing, making it challenging for guests to locate their rooms.

Staff & Service
The staff and service at the hotel receive a wide range of feedback, often contrasting sharply with the negative comments about the property's condition. Many guests consistently praise the front desk staff for being friendly, helpful, polite, and accommodating. Several reviews highlight specific instances where staff members went above and beyond to address guest concerns, such as upgrading rooms, assisting with luggage, or trying to resolve issues like missing amenities or non-functional equipment. Guests appreciate the staff's efforts to provide good service despite the challenges posed by the hotel's condition and ongoing renovations. However, some guests reported difficulties reaching the front desk by phone, slow response times to requests, or perceived unhelpfulness in resolving issues like refunds or room problems.

Additional Information
Guests should be aware that the hotel frequently requires a significant security deposit upon check-in, with some guests reporting difficulties or delays in receiving their refunds. The property is currently undergoing extensive and seemingly continuous renovations, which impact the availability and condition of many advertised amenities and common areas. While the hotel maintains a pet-friendly policy, some guests noted challenges in finding suitable outdoor areas for pets. The hotel's internal layout is described as a maze, with outdated or unhelpful signage, making navigation difficult for new arrivals. Furthermore, some guests reported issues with key cards not consistently working, requiring multiple trips to the front desk for re-programming.