Excelsior Hotel Downtown (Dubai, United Arab Emirates)
Excelsior Hotel Downtown (Dubai, United Arab Emirates)
About Excelsior Hotel Downtown
This casual four-star hotel is right in the heart of vibrant Deira, just two minutes' walk from Al Rigga Metro Station. Along with its excellent location, Holiday Inn Dubai - Downtown Dubai boasts free parking and an outdoor pool.
Homely accommodations with warm decor and old-school furnishings feature flat-screen TVs and desks, as well as mini-fridges and tea/coffee-making equipment. Suites with lounges, DVD players and - in some cases - Jacuzzis are also available. Free Wi-Fi is available in upgraded rooms only.
Guests can relax in the spa, plus there's a sauna and a rooftop fitness centre. Other amenities include a business centre, a lift and a 24-hour reception. A shuttle service to malls and beaches is on hand.
Breakfast, lunch and dinner is served in the casual top-floor Bistro Restaurant. The stylish Metro Sports Bar & Cafe proffers snacks, drinks and live music 'til late in.
Holiday Inn Dubai - Downtown Dubai is two miles from the famed gold and spice souks, and three miles from the airport.
Top amenities
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Location
Al Rigga Street,P.O. Box 29499, 29499, Dubai, United Arab Emirates
In a large number of reviews, guests have almost always made mention of the staff members, and often by name, to commend them on their fine service offered. Staff members are always happy to help and attend to any problem and do so with the guests' best interests at heart.
positive:
Conveniently located
Guests who have chosen this hotel for the purpose of touring Dubai have not been disappointed. This hotel is situated a stone throw away from the Dubai Metro and is on a lively street filled with restaurants and entertainment. A free shuttle service is also offered to nearby tourist attractions.
positive:
Enjoy a peaceful stay at this hotel
Although this hotel is situated on a buzzing street with a lively night-life as well as not far from the airport, guests have still enjoyed a peaceful night sleep without being woken up by the airplanes, early prayer calls, loud traffic or pubs nearby.
Negative Reviews
negative:
Restaurant food is below-par
This hotel offers an on-site restaurant catering for breakfast, lunch and dinner, However, reviews have indicated that the food offered does leave guests with a little something to be desired, even more so when considering the high-class nearby restaurants.
negative:
Wi-Fi is not free for non IHG members
Guests have been disappointed to learn that the Wi-Fi offered at this hotel is not used without a fee. This does come complimentary to those who are IHG members. However, these members make up only a percentage of the total guests visiting this hotel.
negative:
Several faulty in-room features
Reviews suggest that this hotel should refurbish and maintain the in-room and bathroom features more often. The in-room features are outdated and the bathroom features are not always in full working condition, for instance some of the drains are blocked and the showers leak.
All amenities
Wellness / Spa
Beauty salon
Massage
Hotel facilities
Café
Nightclub
Entrance Hall/lobby
Lift
Gym
Hairdresser
Car park
Terrace
Porter service
Hotel bar
Pool bar
Outdoor swimming pool
Hotel safe
Conference rooms
Non-smoking rooms
Computer with Internet
Restaurant
24-hour reception
On-site boutique shopping
Snack bar
Deck chairs
Towels at the pool
Laundry service
Spa
Room service
24-hour room service
Shoe cleaning
Fax/Modem access
Doctor on site
Car hire
Concierge
Free WiFi in public areas
Pool
Luggage storage
Housekeeping
Free WiFi
Breakfast
Hand sanitizer provided
Temperature screening
Masks provided
Safe distance
Response protocol
New safety protocols
Accessibility
Wheelchair accessible
Accessible parking
In-room accessibility
Room facilities
Balcony (upon inquiry)
Bathtub (upon inquiry)
Shower
Ironing board
Openable windows
Television
Hairdryer
Central heating
Air conditioning
Cosmetic mirror
Minibar
Pay-TV
Satellite TV
Desk
Sitting area
Telephone
Safe
Cable TV
Free WiFi (rooms)
Coffee Machine
Closet
Sports facilities
Pool table
Fitness
Theme / Type
Convention hotel
Food and beverage
Halal food
Diabetic food
Arrival / Departure
Check in: 14:00
Contact
Al Rigga Street,P.O. Box 29499 , 29499 , Dubai , United Arab Emirates Telephone: +971(4)2288889 | Fax: +971(4)2280033 | Official Homepage