Eliton Hotel & Spa

The hotel is widely celebrated for its luxurious ambiance and exceptional wellness facilities, making it a standout choice for guests seeking relaxation and rejuvenation. Its signature feature, a comprehensive private spa with an indoor pool, hammam, and sauna, is frequently highlighted as a major draw and a reason for repeat visits. Guests consistently praise the hotel's remarkable cleanliness, the comfortable beds, and the generally friendly staff. The elegant and well-maintained decor throughout the property also contributes to a memorable stay. This hotel is particularly well-suited for couples looking for a romantic getaway with spa amenities, as well as travelers seeking a tranquil escape amidst nature. To maximize your experience, consider booking spa treatments in advance and be aware that some spa facilities may incur an additional charge.

Facilities & Amenities
The hotel offers a range of impressive facilities designed for guest comfort and relaxation. A significant highlight is the private spa, which includes an indoor pool, a hammam, and a sauna, providing a serene environment for unwinding. Many guests commend the quality of the massage services available. There is also a gym for those wishing to maintain their fitness routine. While the spa facilities are highly praised, it is important to note that access to the pool, hammam, and sauna often comes with an additional charge, which some guests found surprising. The hotel also provides free Wi-Fi, though some reviews indicate inconsistent connectivity. Ample parking is available on-site, adding to guest convenience.

Cleanliness & Room Comfort
Guests consistently laud the hotel's exceptional cleanliness, noting that all areas, from common spaces to individual rooms, are meticulously maintained and often described as spotless. The beds are frequently praised for their comfort, with many guests highlighting the quality of the mattresses, though a few found the pillows too soft. Rooms are generally well-appointed, with amenities such as fireplaces and jacuzzis or hot tubs in some suites, enhancing the luxurious feel. However, some guests reported issues with the jacuzzis not functioning perfectly or leaking, and a few mentioned a persistent smell of burnt wood from the fireplace even when not in use. While most found the rooms quiet, some noted occasional noise levels from outside or adjacent rooms, suggesting varying soundproofing.

Dining & Food Quality
The hotel's breakfast receives mixed but generally positive feedback. Many guests describe it as rich and plentiful, offering a good variety of options to start the day. Specific mentions include delicious food, fresh items, and a pleasant setting, particularly when enjoyed outdoors with a view. However, a notable number of reviews indicate that the breakfast selection can be somewhat limited or that many items are served cold. Some guests also felt that the breakfast did not meet the standards expected for the hotel's overall quality. Beyond breakfast, the hotel offers food and drink services throughout the day, which are generally considered to be of good quality and reasonably priced.

Location & Accessibility
The hotel boasts a highly advantageous location, situated conveniently close to the Loutra Pozar hot springs, making it an ideal base for visitors to the area. It is also within easy reach of other local attractions and the town center, with various tavernas and a mini-market nearby. Guests appreciate the peaceful atmosphere despite its proximity to the main road. Many rooms offer beautiful mountain views from their balconies, contributing to a serene experience. The availability of on-site parking is a significant convenience, with a fenced area providing secure space for vehicles. The hotel is also noted for its accessibility for guests with reduced mobility, including easy access and movement throughout the property.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the warm welcome and the staff's willingness to assist with various requests, contributing to a very positive overall experience. The reception staff are often commended for their politeness and efficiency, though a few guests reported minor delays during check-in. The housekeeping team is noted for their thoroughness, ensuring rooms are clean and well-maintained daily. Special mention is often made of the massage therapists, who are described as highly skilled and professional. While most interactions are positive, a small number of guests found some staff members to be less engaging or felt that management was unresponsive to concerns.

Additional Information
Guests should be aware that while the hotel offers extensive spa facilities, the use of the indoor pool, hammam, and sauna typically incurs an additional charge per session, which some guests found unexpected given the room rates. The hotel maintains a strict policy regarding cooking in rooms, even for baby food, which some guests found inconvenient. There were also isolated reports of issues with booking cancellations due to unforeseen circumstances, where guests felt the hotel's resolution was unsatisfactory. Despite these points, the hotel is generally considered to offer good value for the quality of its accommodations and services.