Ds Yedikapi Hotel

The Yedikapı Hotel in Erzurum is frequently praised for its central location, making it convenient for exploring the city, and its cleanliness, which many guests appreciate. The friendly and helpful staff also leave a positive impression on many visitors. This combination of factors contributes to a generally positive experience for guests seeking an affordable and well-maintained place to stay. However, some guests have noted issues with the breakfast offerings and occasional problems with room amenities, indicating areas where the hotel could improve. Overall, the hotel is generally considered a good option for those seeking a budget-friendly stay in Erzurum.

Regarding amenities and facilities, recurring comments highlight the inconsistent Wi-Fi connectivity, with some guests reporting difficulty connecting or maintaining a stable connection. The single, small elevator is also a frequent point of concern, with guests noting long wait times, especially during peak hours. While some guests found the breakfast room to be pleasant, the absence of a kettle in the rooms was noted as a drawback by several reviewers. The lack of water provided in the rooms was also a common complaint.

Cleanliness and room comfort receive mixed reviews, with many guests praising the hotel's overall cleanliness and the tidiness of the rooms. However, recurring issues include complaints about the strong cigarette smell in some rooms, even those designated as non-smoking. Some guests also reported problems with the beds, describing them as uncomfortable with springs sticking out. Insufficient heating in some rooms was also mentioned, as well as broken shower heads and malfunctioning televisions. Some guests also mentioned issues with the cleanliness of the bathrooms.

Dining and food quality receive varied feedback, with the breakfast being a frequent topic of discussion. While some guests found the breakfast to be good and sufficient, others described it as inadequate, with limited choices and cold food. The lack of variety and the repetitive nature of the breakfast menu were also mentioned. Some guests also noted that the breakfast area could become crowded during peak times, leading to some guests missing out on breakfast altogether. The absence of certain items, such as water, was also a point of criticism.

The hotel's location is consistently mentioned as a positive aspect, with many guests highlighting its central location and proximity to various attractions and the city center. The convenience of being within walking distance to many points of interest is a recurring theme. However, parking is frequently mentioned as a problem, with guests noting the difficulty in finding parking spaces near the hotel. While the location is convenient for exploring the city, the parking situation can be a drawback for those travelling by car.

The friendliness and helpfulness of the staff are recurring positive themes in the reviews. Many guests specifically mentioned the attentive and well-intentioned staff, who are often described as polite, respectful, and eager to assist with any issues. The positive interactions with the staff contribute to a welcoming and pleasant atmosphere for many guests. Some guests even specifically thanked the manager and reception staff for their exceptional service.

Value and overall satisfaction vary among guests, with some considering the hotel to be a good value for the price, especially compared to other hotels in Erzurum. The affordable price is often mentioned as a key factor in their satisfaction. However, others felt that the hotel did not live up to their expectations, citing issues with cleanliness, room comfort, and amenities. The overall sentiment suggests that the hotel is best suited for budget-conscious travellers seeking a basic and conveniently located accommodation option.