Di Verdi Imperial Hotel

This hotel is often chosen for its convenient location near a metro station, making it an ideal base for city explorers and sightseers looking to navigate the area easily. Many guests appreciate the spacious rooms and apartment-like accommodations, which are particularly well-suited for families and those seeking more living space. While the hotel offers good value for money, some aspects, particularly breakfast and room cleanliness, receive mixed feedback. To enhance your stay, it is advisable to manage expectations regarding the breakfast offerings and to confirm the functionality of in-room amenities like air conditioning upon arrival.

Facilities & Amenities
The hotel provides a range of facilities aimed at guest convenience, including a parking garage for those traveling by car, though an additional charge applies. Many rooms are equipped with a practical kitchenette featuring a microwave and refrigerator, offering flexibility for guests, although some note the absence of basic cutlery or plates. Guests also frequently mention the presence of a balcony in their rooms, providing an outdoor space. While a fitness center is available, there is no swimming pool. The hotel offers free Wi-Fi, which is generally reported to work well, and the elevators operate with room cards for added security.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is notably mixed. Most guests report finding their rooms initially clean, with some praising the comfortable beds. However, a significant number of reviews highlight issues such as dirty walls, torn wallpaper, stained towels, and dust in various areas. Complaints frequently mention mold in the shower and sewage or drain smells emanating from bathrooms or sinks, which can be quite pervasive. The air conditioning is a recurring point of concern, with many guests reporting it to be non-functional, ineffective, or excessively loud. Noise from neighbors and the hallway is also occasionally mentioned, impacting overall tranquility.

Dining & Food Quality
The hotel's breakfast service receives predominantly negative feedback from guests. Many describe the selection as limited and the quality as poor, with items like stale bread and insufficient variety. A common complaint is that food items are not refilled promptly, especially when large tour groups are present, leading to empty trays and a lack of options, even well before the official end of breakfast service. Some guests also note a lack of clean plates, cups, and cutlery in the dining area. While some find the breakfast "basic but good enough," the overall sentiment suggests it often falls short of expectations for a hotel of this category.

Location & Accessibility
The hotel boasts an excellent central location for exploring the city, situated just a minute or two walk from a metro station on line M3, providing very easy access to the city center and other attractions. Guests appreciate the convenience of having several supermarkets and local restaurants within close proximity. While the immediate neighborhood is generally described as quiet and residential, some guests have noted the presence of loud pedestrians or ambulances at night. For those driving, a paid parking garage is available on-site, offering a secure option for vehicles.

Staff & Service
The staff at the hotel receives mixed but generally positive reviews for their friendliness and helpfulness. Many guests commend the receptionists for being welcoming, speaking good English, and assisting with various inquiries, including luggage storage. The check-in and check-out processes are often described as quick and efficient. However, some guests report instances of unhelpful or rude staff, particularly when addressing complaints or during periods of high demand, leading to long wait times for check-in. Housekeeping service is inconsistent, with some guests reporting daily cleaning and towel changes, while others note a lack of vacuuming or linen changes unless specifically requested.

Additional Information
Guests should be aware that the hotel's 4-star rating is frequently questioned in reviews, with many feeling the overall experience aligns more with a lower category. The hotel often accommodates large tour groups, which can significantly impact the breakfast experience due to crowding and rapid depletion of food items. Some rooms, despite having kitchenettes, lack basic kitchenware, which can limit their utility. There are recurring mentions of plumbing noise being audible from various parts of the hotel, including the lobby. The hotel does not offer room service, and guests are advised to bring their own slippers and other personal amenities.