Cross Keys Hotel, Kelso, United Kingdom - ar.trivago.com

Cross Keys Hotel (Kelso, United Kingdom)

Cross Keys Hotel (Kelso, United Kingdom)

About Cross Keys Hotel

Cross Keys Hotel offers comfortable accommodation in the heart of Kelso. This historic hotel dating back to 1769 features free on-site parking and complimentary Wi-Fi access. Rooms at this hotel are individually furnished and feature amenities such as a private bathroom, flat-screen TV, hair dryer, coffee/tea maker, and telephone. Some rooms overlook the town’s cobbled square. Amenities at this dog-friendly hotel include a TV lounge with sports channels, conference space, banquet facilities, complimentary use of a nearby gym, and a 24-hour front desk. Breakfast is served each day in Saddlers Restaurant while lunch and snacks can be enjoyed in the Oak room. Saddlers also serves drinks throughout the day and provides an evening menu for dinner. Cross Keys Hotel is a sixty-four-mile drive from Carlisle. Kelso Racecourse is just five minutes by car while Kelso Golf Club is just an eighteen-minute walk.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

36-37 The Square, TD5 7HL, Kelso, United Kingdom

Rating overview

  • Location
    Excellent  9.1 / 10
  • Rooms
    Okay  6.8 / 10
  • Service
    Excellent  8.6 / 10

Positive Reviews

positive:

Fantastic food

The food served up in both the Oak room and Saddlers is said to be some of the best fare in Kelso. In fact, it's so good that some guests return for the food alone. There's a great variety on offer, and there are quite a few specials during the week.

positive:

A warm Scottish welcome

The staff that work at this hotel are top class in their attitude towards the guests. You will feel right at home from the moment you walk in the door, and it seems that nothing is too much trouble for them. You can even ask for some advice on where to find the best malts in town.

positive:

Beautiful setting

A centuries-old hotel in a cobbled town square is as traditional a setting as you can get. Many guests are charmed by the quaint setting and find that it's a great place to revisit once in a while. You'll certainly be made to feel welcome by the friendly locals.


Negative Reviews

negative:

Rooms in need of an upgrade

There has been extensive work done in the downstairs public areas, and it looks great. Unfortunately, they have yet to start refurbishing the rooms and your initial pleasure at a lovely downstairs area is ruined when you see the old beds and poor windows.

negative:

Poor housekeeping

Keeping the rooms in top order isn't high on the list of priorities at this hotel where bathrooms and rooms alike are sometimes uncleaned between guests stays. This makes some guests feel that it simply isn't worth the money.


All amenities

Hotel facilities
  1. Express check-in
Room facilities
  1. Ironing board
  2. Openable windows
  3. Television
  4. Central heating
Sports facilities
  1. Pool table
  2. Bike rental
  3. Golf course
  4. Horse riding
Accessibility
  1. Accessible hotel
  2. Accessible parking
Food and beverage

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00

Contact

36-37 The Square , TD5 7HL , Kelso , United Kingdom
Telephone: +44(1573)223303 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Doctor on site

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