Cozy Hotel Primera Suite

This hotel is widely recognized for its spacious rooms, often featuring an apartment-like layout complete with a workstation and a small pantry, making it a standout choice for guests. This functional design caters particularly well to business travelers seeking a comfortable and productive environment, as well as families desiring ample space and convenience during their stay. Guests consistently highlight the hotel's overall comfort, cleanliness, and its strategic location within Cyberjaya. For those planning a visit, it is advisable to take advantage of the free and ample parking available, which is a significant convenience. While most guests find the air conditioning effective, some have noted occasional issues, so it might be worth checking upon arrival.

Facilities & Amenities
Guests frequently commend the hotel for its practical and well-equipped facilities. Many rooms include a dedicated workstation, a microwave, and a small pantry area with a sink, making it convenient for preparing simple meals or heating food. Essential amenities such as an iron, sejadah, refrigerator, and toiletries are commonly provided, enhancing the comfort of the stay. The hotel also features a well-equipped gym for guests to maintain their fitness routines. While free Wi-Fi is available, some guests have reported inconsistent or slow connectivity at times. A few reviews mentioned the absence of a swimming pool, which might be a consideration for some travelers, and a few noted issues with the air conditioning having a strange smell or not cooling effectively.

Cleanliness & Room Comfort
The hotel generally receives high praise for its spacious rooms and overall cleanliness, with many guests finding the accommodations comfortable and well-maintained. The beds are frequently described as comfortable, complemented by good quality linen and pillows, ensuring a restful sleep. The hotel's quiet location contributes to a peaceful environment, with minimal traffic noise reported. However, feedback on cleanliness and room condition is mixed; while many reviews are positive, some guests have noted minor issues such as occasional dusty spots, oily or sticky floors, or unpleasant odors in the rooms or bathrooms. A few isolated reports mentioned more significant concerns like mold or pests, though these appear to be exceptions. The bathroom is generally spacious, but some guests found it to be slippery or noted issues with water pressure or temperature.

Dining & Food Quality
The hotel offers dining options that receive varied feedback from guests. The breakfast is often described as simple yet adequate, with many appreciating the convenience and the availability of warm items. During the Ramadan period, the Sahur meal was particularly well-received, noted for being simple yet delicious. Some guests enjoyed the local menu options and the convenience of having omelets prepared on the spot. However, a segment of guests found the breakfast to be somewhat disappointing, citing limited choices and perceived lower food quality. A few reviews also mentioned that the breakfast service starts relatively late, at 7:30 AM, which might not suit early risers. Overall, while not luxurious, the dining is generally considered acceptable for the price point.

Location & Accessibility
The hotel's strategic location is a significant advantage, placing guests conveniently close to various amenities and key areas within Cyberjaya. It is situated near D'Pulze mall, offering easy access to shopping and entertainment. Numerous shops and restaurants are within close proximity, with many guests finding them within walking distance, though some noted that transport might be needed for certain eateries. The hotel is also well-connected to the center of Cyberjaya and is relatively close to Putrajaya Sentral. A major highlight is the ample and free parking available, which is consistently praised for its convenience and safety. The surrounding area is generally quiet and peaceful, contributing to a tranquil stay, though a few guests mentioned that some roads nearby lack sufficient lighting at night.

Staff & Service
The hotel staff generally receives positive feedback for their friendliness and helpfulness, with many guests highlighting their attentiveness and willingness to assist. The check-in and check-out processes are often described as quick and smooth, contributing to a hassle-free experience. Guests appreciate specific services such as the staff's initiative in setting up meeting rooms and their assistance with calling ride-sharing services. However, feedback on service is mixed in some instances. A few guests reported encountering receptionists who were perceived as unwelcoming, unfriendly, or unhelpful, particularly regarding inquiries about the surrounding area or specific requests. There were also isolated comments about unresponsiveness to room cleaning requests or issues with replenishing in-room amenities like drinking water.

Additional Information
Guests should be aware that the hotel, while well-maintained, is housed in an older building. A recurring point in reviews is the absence of a swimming pool, which some travelers might expect. While generally quiet, some guests have noted that the hotel's lobby features an aquarium that has been described as cramped and dirty, raising concerns about animal welfare. There were also comments about the lack of a telephone or intercom in the rooms, requiring guests to visit the reception for requests. Some guests reported not being informed about the tourist tax upon check-in, only to be notified during check-out. Additionally, a few reviews mentioned that the hotel charges for extra amenities like coffee or tea, which some found unexpected.