Costa Villa Beach Resort

This hotel's most notable feature is its prime location, offering immediate access to the beach and popular local establishments like Kabsat and Flotsam & Jetsam. It serves as a highly budget-friendly option for travelers, particularly appealing to young groups and surfers seeking an affordable base near the surf haven and vibrant nightlife. While its affordability is a consistent draw, guests should manage expectations regarding room quality and amenities, as many describe a very basic and often rundown environment. Many visitors find it suitable for short stays where the primary goal is to explore the area rather than spend extensive time indoors. For backpackers and those prioritizing location over luxury, this hotel offers a convenient spot. To enhance your experience, it is highly recommended to bring your own essential toiletries and be prepared for a very basic level of service and room provisions, as well as potential issues with in-room connectivity.

Facilities & Amenities
Feedback on the hotel's facilities and amenities is largely mixed, with many guests expressing significant disappointment. While some rooms may offer air conditioning, its effectiveness varies, with reports of units being weak, noisy, or dirty. Wi-Fi connectivity is a major concern; most guests report little to no signal inside their rooms, with access often limited to the reception area. Many rooms lack basic conveniences such as a refrigerator, electric kettle, or even a trash can. Guests frequently note the absence of hangers in closets and a severe shortage of electrical sockets, often with only one available and sometimes faulty. The television in rooms is frequently reported as non-functional or having no signal, often being an outdated box-type. Security is also a point of concern, with some guests noting that door locks are old and potentially insecure.

Cleanliness & Room Comfort
The hotel receives overwhelmingly negative feedback regarding cleanliness and room comfort. Many guests describe rooms and especially bathrooms as dirty, with frequent mentions of stains on toilets, mold on tiles and fixtures, and spider webs. Some even reported encountering cockroaches and bed bugs. The bathrooms are a significant pain point, often lacking hot water, having very low water pressure, or featuring broken showers and non-functional flushes. Guests frequently note the absence of toilet paper and the presence of unpleasant odors from drains. Room conditions are often described as old and rundown, with thin blankets, old pillows, and dirty sheets. Noise levels can also be an issue, with reports of loud disturbances from other guests and early morning staff activities.

Dining & Food Quality
The hotel's dining experience, primarily focused on breakfast, receives largely negative reviews. While breakfast is often included, guests describe it as very basic, repetitive, and unappetizing. Common offerings include small portions of hotdogs, scrambled eggs, and rice, or corned beef with egg and rice, consistently served in styrofoam containers. Many guests find the food cold upon delivery and not worth the price. The breakfast is typically delivered directly to rooms very early in the morning, often around 6 AM, accompanied by loud knocking, which guests find disruptive. Some reviews mention a hotel restaurant or bar, but these are often reported as having limited hours or very few available menu items, such as only nachos. There are no complimentary drinks or food items provided in the rooms.

Location & Accessibility
The hotel's location is consistently highlighted as its strongest positive attribute, making it highly appealing for guests prioritizing proximity to key attractions. It is described as being within walking distance of the beach, often just a minute or two away, providing easy access to the shore. The hotel is also conveniently situated near popular establishments such as Kabsat and Flotsam & Jetsam, as well as various other restaurants and bars, making it ideal for those looking to explore the local scene. Its position near the McArthur highway ensures it is easy to locate for arriving guests. While the location is excellent for accessibility to attractions, parking is generally limited to street parking, which some guests find insecure or inconvenient.

Staff & Service
Feedback regarding the staff and service is notably mixed, with a significant number of guests reporting negative experiences. While some guests describe staff as accommodating, friendly, and courteous, many others found them to be unhelpful, rude, or dismissive, particularly at the front desk. The check-in process can sometimes be lengthy, and early check-in is available for an additional fee. Guests frequently mention that staff knock loudly on doors at 6 AM to deliver breakfast, which is often seen as disruptive. Basic amenities like toiletries are not provided and must be purchased from the reception. While some requests for extra towels or blankets are accommodated, these items are sometimes described as dirty or insufficient. Overall, the level of service is often perceived as bare minimum, with a lack of attentiveness to guest comfort.

Additional Information
Guests should be aware of several important details not covered in other categories. An early check-in fee ranging from 500 to 1000 Philippine Pesos may be charged if arriving significantly before the standard check-in time. The hotel generally provides a bare minimum service, meaning guests should not expect complimentary items such as drinking water, toilet paper, or any in-room amenities like slippers or cups; these often need to be purchased or brought by the guest. There are recurring concerns about security, with reports of old or faulty door locks and a lack of fencing, making it feel less secure. Some guests also experienced power outages with no backup generator available. The hotel's overall condition is frequently described as old and rundown, indicating a significant need for renovation and maintenance.