Cityhotel Amadeus

The hotel offers a welcoming and practical stay, distinguished by its consistently praised friendly staff and an excellent breakfast that provides a great start to the day. While the property is noted to be somewhat dated and showing its age, its central location makes it an appealing choice for budget-conscious travelers, sightseers, and business travelers seeking convenient access to the city's main attractions and transport links. Guests frequently highlight the hotel's overall cleanliness and the attentive service provided, making it a reliable option for those prioritizing value. This establishment is particularly well-suited for short stays where comfort and accessibility are key. To enhance your experience, consider requesting a room away from the train tracks if you are sensitive to noise, and be sure to take advantage of the secure bike storage if you plan to explore the city on two wheels.

Facilities & Amenities
Guests find the hotel's general amenities to be functional, though some aspects could be improved. The Wi-Fi connection is a frequent point of concern, often described as slow, unstable, and unreliable, sometimes not even reaching all areas of the room, prompting many guests to rely on their mobile data. The elevator is noted to be quite small and requires guests to ascend a few stairs to reach it, which may pose a challenge for those with mobility issues or heavy luggage. While there is no air conditioning in the rooms, fans are provided. A convenient common area offers a self-service refrigerator stocked with drinks available on a trust basis, alongside a free coffee machine and comfortable seating, providing a relaxed space for guests. In-room amenities like a mini-fridge or kettle are not typically available.

Cleanliness & Room Comfort
The hotel generally maintains a good standard of cleanliness throughout its rooms, which are described as tidy and well-kept, despite the property's age. Room sizes vary, with some guests finding them compact while others appreciate their spaciousness. The beds are largely reported as comfortable, contributing to a restful night's sleep, though some reviews mention worn-out mattresses or inadequate pillows that could benefit from replacement. Bathrooms are frequently noted for being small and sometimes cramped, with a notably high shower entry that can be challenging. Issues such as leaky showers, lack of proper ventilation, or difficult water temperature regulation are occasionally mentioned. A significant recurring theme is noise levels, primarily from the adjacent train tracks and a busy road, as well as occasional disturbances from a nearby nightclub or thin walls allowing sound from other guests.

Dining & Food Quality
The breakfast service at the hotel consistently receives high praise from guests, often highlighted as a standout feature that significantly enhances their stay. The buffet is described as very varied and rich, offering a wide selection of fresh ingredients, including a popular fruit salad and diverse options to suit different tastes. Guests appreciate the attentive and motivated staff in the breakfast room who ensure that all items are promptly replenished, maintaining a full and appealing spread even during busy periods. While the coffee is generally considered good and plentiful, some guests note that it is kept warm rather than freshly brewed. Overall, the quality and selection of the food are highly regarded, providing a satisfying and substantial start to the day for most visitors.

Location & Accessibility
The hotel's central location is a major advantage, placing guests within easy walking distance of key city points. It is conveniently situated just 5-10 minutes on foot from the main train station and approximately 10-15 minutes from the city center, including the harbor and various attractions. This accessibility makes it an ideal base for exploring the area. For guests arriving by car, parking is available in a secure courtyard, though spaces can be tight and sometimes incur an additional fee. While the hotel itself is well-regarded, some guests note that the immediate surrounding area, particularly near the train station, can appear less appealing or feel less safe at night, especially due to the presence of groups of individuals.

Staff & Service
The staff at the hotel consistently receives overwhelmingly positive feedback, frequently highlighted as one of the property's strongest assets. Guests commend their exceptional friendliness, helpfulness, and attentiveness from arrival to departure. The check-in and check-out processes are described as quick and seamless, contributing to a stress-free experience. Many reviews specifically praise the staff's willingness to go above and beyond, accommodating requests such as early check-in, secure luggage storage, and providing valuable local tips for sightseeing. The breakfast staff are particularly noted for their dedication to ensuring a pleasant dining experience, always ensuring the buffet is well-stocked and guests are comfortable. Overall, the commitment to excellent service creates a welcoming and supportive atmosphere for all visitors.

Additional Information
Beyond the standard offerings, the hotel provides several unique features and policies that enhance the guest experience. It maintains a pet-friendly policy, allowing guests to travel with their animals, though some reviews indicate a notable pet fee is applied, which guests should be aware of. A welcoming common area is available, featuring a self-service refrigerator stocked with various drinks, which operate on a trust-based payment system, adding a layer of convenience. This area also includes a free coffee machine and comfortable seating, fostering a relaxed and communal atmosphere for guests to unwind. For those exploring the city on two wheels, secure bike storage is provided in a dedicated garage, a highly valued amenity that ensures peace of mind for cyclists.