Best Western Hotel Statt Katrineholm

The hotel is widely recognized for its exceptional breakfast, offering a diverse and fresh selection that many guests consider a highlight of their stay. Its central location is another signature feature, providing convenient access to the city center and the train station, making it an ideal choice for both business travelers seeking efficiency and sightseers exploring the area. Guests frequently commend the hotel's overall cleanliness and the generally comfortable accommodations. The presence of an integrated restaurant and wine bar within the premises adds to its appeal, making it suitable for couples looking for a convenient dining and relaxation spot. While most guests enjoy a pleasant stay, some note that certain areas could benefit from updates. To enhance your experience, consider requesting a recently renovated room, and be mindful of potential noise from the street or train station, especially if you are a light sleeper, as earplugs might be beneficial.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest convenience and comfort. Many guests appreciate the well-equipped conference rooms, noting their good quality and easy-to-use technical solutions, which makes the hotel a suitable venue for meetings and training sessions. Some rooms feature a luxurious jacuzzi or bubbelbad, providing an added touch of relaxation and an elevated experience for guests. However, a recurring point of feedback concerns the lack of air conditioning in rooms, which some guests found problematic, especially during warmer periods, leading to rooms feeling uncomfortably hot. While some rooms have good ventilation, others noted a need for better air circulation to ensure a comfortable temperature. The hotel also provides an elevator for easy access to all floors, though some guests mentioned a need for ramp access to the breakfast area.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and tidy, with many appreciating the fresh and well-maintained environment. Most guests report comfortable beds, often highlighting the quality for a good night's sleep, though some found the beds to be hard or noted issues with thin mattresses that slid around. Room size varies, with some described as spacious and airy, while others were considered small or a bit dated in their decor. The bathrooms receive mixed reviews; some are praised for being newly renovated and spacious, while others are described as small, old, or in need of modernization, with issues like soap dispensers placed too high or a persistent bad smell. Noise levels are a common concern, with guests reporting street noise, train noise from the nearby station, and sounds from the corridor or neighboring rooms, suggesting that light sleepers might benefit from earplugs.

Dining & Food Quality
The breakfast consistently receives overwhelmingly positive feedback, with many guests describing it as excellent, delicious, and a true highlight. The breakfast buffet offers a wide variety of fresh options, including hot dishes like bacon and scrambled eggs, as well as pancakes and local produce. Guests appreciate the cleanliness of the dining area and the continuous replenishment of food items. While most praise the quality, some guests had minor criticisms regarding the taste of specific hot items or the cleanliness of some plates. Beyond breakfast, the hotel benefits from an integrated restaurant, O'Learys, which offers good food and a lively atmosphere for dinner and drinks. Additionally, a wine bar is available, providing expert recommendations and a pleasant setting for evening relaxation.

Location & Accessibility
The hotel boasts a highly central location, making it incredibly convenient for guests. It is situated directly next to the train station, providing easy access for those arriving by rail and offering a quick commute to other areas. The hotel is also within easy walking distance of the city center, allowing guests to explore local attractions, shops, and restaurants without needing transportation. Parking is a frequently discussed topic; while the hotel does not have its own dedicated parking facility, guests often find free street parking nearby or utilize a convenient, paid parking garage within close proximity. This accessibility to various parking options generally makes it easy for guests traveling by car, despite the lack of on-site hotel parking.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the warm welcome and the staff's willingness to go above and beyond to ensure a pleasant stay, often accommodating specific requests. The check-in process is generally described as quick and smooth, contributing to a positive first impression. Many reviews commend the staff's professionalism and their ability to resolve issues efficiently, from providing extra amenities to assisting with local information. Housekeeping is noted for maintaining clean rooms, though a few guests reported instances of staff entering rooms despite "Do Not Disturb" signs. Overall, the dedication of the team to providing excellent customer service is a recurring theme, significantly enhancing the guest experience.