Best Western Hotel Astrid

This hotel offers a charming and memorable stay, distinguished by its historic building and a unique old-world ambiance that many guests appreciate. Its signature feature is the highly praised breakfast served with a panoramic view, setting a positive tone for the day. Guests consistently highlight the friendly and helpful staff, the hotel's overall cleanliness, and its convenient location which provides easy access to key attractions while being situated in a quieter, local neighborhood. This makes it an excellent choice for sightseers and event-goers attending concerts or sports at nearby venues like Stadio Olimpico. It also appeals to couples and solo travelers who prefer to explore the city using efficient public transport rather than staying in the bustling city center. For a more peaceful experience, consider requesting a room that does not face the street, and definitely make time to enjoy the delightful breakfast.

Facilities & Amenities
Guests frequently appreciate the convenience of the mini-fridge in their rooms, which is complimentary and restocked daily with various beverages, a thoughtful touch. While the Wi-Fi generally performs well, some guests occasionally report connectivity issues within their rooms. The hotel features elevators that, while adding to the historic charm, are often described as old-fashioned, small, and slow, leading to occasional wait times. A recurring concern for many guests is the air conditioning, with numerous reports of it being either non-functional, noisy, or not activated during certain periods, leading to uncomfortable room temperatures, especially in warmer months. Rooms are equipped with a large TV and kettle for tea and coffee, though some guests note a lack of adequate storage space for belongings. Some also experienced issues with the in-room safe.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its cleanliness, with guests frequently describing rooms as spotless and well-maintained, including daily fresh towels and linen changes. However, a common point of feedback revolves around room size, which many guests find to be quite small or cramped, making movement challenging. This sentiment extends particularly to the shower, often described as tiny and difficult to navigate, especially for larger individuals. While the beds are generally reported as comfortable, some guests have found them to be too firm. The condition of the bathroom can vary, with some mentioning dated fixtures, a lack of space for toiletries, or even instances of mold in the shower area. Noise is a significant concern for many, with considerable street noise affecting rooms facing the road, and some guests also noting sounds from the corridors and neighboring rooms. The overall room condition is mixed, with some areas appearing modern and updated, while others show signs of age and wear.

Dining & Food Quality
The breakfast experience is a significant highlight for most guests, consistently described as very good, delicious, and offering excellent value. Served on the fifth-floor terrace, the breakfast room provides a delightful panoramic view, often including distant glimpses of St. Peter's dome, creating a pleasant start to the day. The breakfast variety is generally well-received, featuring a good selection of both sweet and savory options, such as pastries, fruits, cereals, cold cuts, and eggs. While the coffee from the machine is appreciated by many, some guests express a preference for traditional espresso or note limitations in drink choices. The breakfast staff consistently receive high praise for their friendliness, helpfulness, and attentiveness, ensuring a smooth dining experience. It is important to note that the hotel does not offer an on-site restaurant for lunch or dinner, nor does it have a dedicated bar for evening drinks, which some guests found to be a drawback.

Location & Accessibility
The hotel's location is generally well-regarded, offering a balance between accessibility to major sights and a quieter, more residential atmosphere. Guests appreciate its proximity to key attractions like Stadio Olimpico and Foro Italico, which are often within walking distance. While some find the walk to the absolute city center a bit long, the hotel boasts excellent public transport links, with tram and bus stops conveniently located nearby, providing easy and quick access to Piazza del Popolo and the metro system for further exploration. The surrounding neighborhood is described as pleasant, safe, and less touristy, featuring a variety of local restaurants, cafes, and a supermarket right next door. For those arriving by car, parking can be challenging, as dedicated hotel parking is not available, and street parking in the area is often problematic.

Staff & Service
The staff and service at the hotel consistently receive overwhelmingly positive feedback from guests. The team is widely praised for being exceptionally friendly, helpful, courteous, and professional, always ready to assist with inquiries, directions, and recommendations. The check-in process is generally described as quick and efficient, though a few guests noted minor issues with early check-in requests. Housekeeping is highly commended for its daily thorough cleaning, ensuring rooms are spotless and well-maintained with fresh towels. Guests appreciate the staff's willingness to accommodate requests, such as room changes to address specific concerns or providing luggage storage on departure days. While a very small number of reviews mention isolated instances of less positive interactions with specific individuals, the vast majority highlight the staff's attentive and accommodating nature as a significant asset to the guest experience.

Additional Information
Guests frequently comment on the hotel's distinctive character, housed within a beautiful old building that exudes a historic charm, though some note that this can also mean older infrastructure. The hotel maintains a pet-friendly policy, welcoming guests traveling with their dogs. Some reviews indicate that renovations or ongoing work might be taking place in certain areas, which occasionally leads to minor disturbances like noise or dust in corridors, though this is generally understood as part of maintaining an older property. A highly convenient feature highlighted by many is the presence of a supermarket right next door, providing easy access to snacks, drinks, and other necessities. This location also places guests within walking distance of various local restaurants and cafes, offering authentic dining experiences away from the main tourist hubs.